It's not what you know but who you know that counts. On the job learning as knowledge is needed is the state of today's workplace. So how does talent find answers quickly from people with experience to add impact to their efforts? When your talent uses networks to tap the central connectors, information brokers, peripheral specialists, boundary spanners and network facilitators, their ability to get knowledge quickly ratchets up considerably. Yet, only sixty-five percent of government workplaces use more than one social networking (SN) tool, such as blogs, wikis, RSS feeds and social networking sites. These SN tools help with the current challenges facing today's government agencies such as the brain drain from a retiring workforce, the need to create inter-agency knowledge sharing, and an increased need to imbed talent tools where the work is getting done. The Human Capital Institute (HCI) and Saba partnered in a research initiative to better understand the use and potential of SN tools in the government workplace.

Ben Willis is Senior Director of Product Strategy at Saba Software, where he is responsible for all of Saba's People Collaboration solutions, including Saba Centra, Saba Content, Saba Collaboration & Saba's most recent announcement, Saba Social. Prior to joining Saba, Ben was a senior leader in the learning strategy practice at PricewaterhouseCoopers (PwC).
At Saba, Ben enjoys working with customers and partners to bring new ideas to market and identify practical solutions to real-world problems. He has worked with clients in a broad range of industries on projects ranging in scope from departmental efforts to multi-national initiatives impacting several hundred thousand users globally and regularly speaks at industry conferences as a subject matter expert on the topics of Learning, Collaboration & Social Software.

Carl M. Rhodes is CEO of the Human Capital Institute. He is responsible for all company operations as well as the performance and integration of all HCI"s business units and internal functions.
Prior to HCI, Mr. Rhodes was co-founder and general manager of Kairos Networks, a unique firm in the executive network and B2B shared content and consulting space. With joint responsibility for P&L, strategy, operations, and staff, Mr. Rhodes successfully launched new fee-based executive networks and designed, sold and executed consulting engagements for a diverse array of clients.
Prior to co-founding Kairos, Mr. Rhodes was a senior leader with the Corporate Executive Board, where he specialized in developing and scaling new products and services for networks of senior executives in general management, strategy, IT and HR. He successfully led efforts to transform the company's product and delivery strategy, moving beyond best practices research studies to an "integrated solutions" approach that combined large-scale proprietary data assets with original research and decision-support tools. As a result, many of the business units Mr. Rhodes managed or worked with became firm leaders in renewal rates, price increases, sales, and client satisfaction scores. His work has been cited in the Harvard Business Review, the Economist and the Washington Post, among other media outlets.
Prior to CEB, Mr. Rhodes was a professor of methodology and American politics at the University of Cincinnati. His work has appeared in leading academic journals, in a volume compiled and edited by a Nobel Laureate, and was competitively funded by the National Science Foundation.