Accomplishing the Mission: Shaping Employee Experience in Silicon Valley


Silicon Valley is home to many fast-growing technology companies that are rapidly evolving the way we live. These companies compete aggressively with one another to attract and retain the best talent in the world in an effort to change the world. While many offer amazing compensation packages, free food and the opportunity to work alongside world class talent, most have learned that the most significant competitive advantage in this "war for talent" is to offer an engaging work experience that is rooted in a unique culture which aligns with the company’s mission.
Since 2009, Scott Day has worked in Human Resources for several high growth consumer internet brands, including StubHub, PayPal, Yahoo!, and Airbnb. He is presently SVP, People & Culture at OpenTable, where he is shaping a company culture that aligns with OpenTable’s mission to connect people with great restaurants around the corner and around the globe. In this presentation, Scott will share a pragmatic perspective on the solutions he’s implemented in the “hacker culture” of Silicon Valley. He will share an approach that is based on the lessons he’s learned throughout a career that started in the United States Marine Corps where he learned to live by the motto, “Improvise, Adapt, and Overcome.”
You will learn:

  • What it means and what it takes to align mission, customer experience, and employee experience
  • How to create cultural consistency and clarity of purpose in a rapidly changing environment
  • The importance of involvement, adaptation, and accountability in driving engagement
  • The importance of creating a sense of belonging, and what it takes to get there

Keynote Presenter

Scott Day

SVP, People & Culture, OpenTable