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HR Strategy and Design

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Would You be Surprised to Find That Employees Are REALLY Stressed Out?

     Article: Source: TLNT | 2 days ago

A recent survey by ManpowerGroup’s own Right Management indicates that nearly two-thirds of employees are realllllllly stressed @ work.
Employees across the U.S. and Canada were asked:
How would you describe the stress level in your work environment?
A whopping 64 percent said “High” — more than five times the number that said “Low” (11 percent). Only 24 percent rated their stress level at “Medium.”

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Should Big Data Drive Big Decisions?

     Article: Source: Deloitte | May 15, 2012

his year, many companies are taking on big data – ramping up tools and technologies to find signals and insight in unstructured, often external and generally messy data. While big data may be ready for business, are business leaders ready for big data?

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Workforce Analytics is a Journey and a Process

     Article: Author: Rishi Agarwal | Source: Deloitte | May 15, 2012

Many HR organizations have a desired destination in mind, one where they have the analytics capability to make predictions about their workforce for which they can then develop targeted responses. For example, they want to be able to predict the likelihood of turnover for a particular role or individual, so they can devise specific retention strategies. Or they want to predict which high potentials have the best chance of success as a senior leader. In our experience, there are many steps on the workforce analytics journey and organizations sit at different points along the journey based on their information maturity.

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Talent Edge 2020: Redrafting Talent Strategies for the Uneven Recovery

     Article: Source: Deloitte | May 15, 2012

Despite a new wave of uncertainty, many leading companies are pressing forward and reshaping their talent strategies. Many executives foresee leadership shortages in the year ahead and are looking at programs to accelerate leadership development within their companies. At the same time, given the stalled economy, many companies are seeking new sources of growth and are tailoring talent plans to address differing regional needs to support effective talent strategies and business operations.

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HR in the Financial Services Industry? Most Are Paying too Much.

     Article: Author: Greg des Groseilliers and Jeff Altman | Source: Deloitte | May 15, 2012

We all know the financial services industry (FSI) has been under the microscope in the past few years, but a new Deloitte Consulting benchmarking study focuses the attention on a different aspect of FSI operations: HR. What’s revealed may seem like piling on to change-weary FSI organizations. But, as the saying goes, the truth can set you free, or in this case, help you understand where significant improvement opportunities lie and how to take advantage of them.

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Projects Are the New Job Interviews

     Article: Author: Michael Schrage | Source: Harvard Business Review | May 11, 2012

Resumes are dead. Interviews are largely ineffectual. Linked-In is good. Portfolios are useful.
But projects are the real future of hiring, especially knowledge working hiring. No matter how wonderful your references or how well you do on those too-clever-by-half Microsoft/Google brainteasers, serious firms will increasingly ask serious candidates to do serious work in order to get a serious job offer.

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Five Ways to Run Better Virtual Meetings

     Article: Author: Keith Ferrazzi | Source: Harvard Business Review | May 7, 2012

Anyone who has sat in enough teleconferences has experienced a special kind of meeting hell. The discussion drifts and sags until, to try to get things back on track, the facilitator says, "John, what do you think about the proposed initiative?" Then, after an awkwardly long pause, John responds with: "Oh, sorry, what was the question again?"

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The Benefits of Data Talking to Data

     Article: Author: Dr. Robert Plant | Source: The Wall Street Journal | April 16, 2012

Companies have been collecting business-related data for decades—enough by some estimates to fill a stack of books reaching to Pluto and back.
What they do with it, however, is starting to change.
 

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Human Capital Trends 2012: Leap Ahead

     Article: Source: Deloitte | April 16, 2012

It’s fitting that 2012 is a leap year, since a number of converging market trends are driving HR organizations to make significant leaps in capabilities and performance. HR faces a critical, dual imperative in 2012 — a focus on enabling both their organization’s overall growth agenda and on driving efficiency in the business of HR. This dual focus demands decisive action as the stakes are greater than ever.
The top eight human capital trends outlined in the report include:

  • In 2012 growth is job #1
  • Operation globalization
  • Fast-track to the top
  • People risk is risky business
  • Seeing around corners
  • #social #mobile @work
  • Clouds in the forecast
  • Stay in front with an effective sales force

Businesses are calling on HR to leap ahead and help manage change in the face of complex challenges that touch so many parts of the enterprise. Understanding the 2012 Human Capital Trends — what they mean for both leading HR and for leading the business — is a great place to start.

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Tailored to the Bottom Line: People management practices and profitability in manufacturing

     Article: Source: Deloitte | April 13, 2012

People are billed as companies’ most important asset so routinely that we should be surprised they don’t all sleep nights in a corporate vault. Yet, in the hard-nosed, bottom-line discipline of managing organizations, the “soft skills” of people management practices are more often an afterthought than a core strategy linked to superior business performance. And while manufacturers’ workforce management practices have moved far beyond the personnel office of decades past—with its origins in managing masses of low-skilled workers in a pre-technological age—many have a long way to go to engage their people and connect these practices to shareholder value. Talent management for many manufacturers could be characterized as a less than ideal blend of new aspirations and old tactics.

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10 Reasons the Human Capital Zeitgeist is Emerging

     Article: Author: Judy Martin, Contributor | Source: Forbes | April 6, 2012

The race for skilled talent is picking up speed and could have long-term implications in the job market. A Human Capital Zeitgeist, is emerging as companies big and small are getting smacked with the realization that talent management is SO critical to competing in a volatile marketplace, they might actually have to throw a bit more respect at the “human” in the human capital equation.

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A Delicate Balance: Organizational barriers to evidence-based management

     Article: Author: James Guszcza and John Lucker | Source: Deloitte | April 6, 2012

Over a hundred years ago, H. G. Wells stated that  statistical thinking would one day be as necessary for efficient citizenship as the ability to read and write.1 Wells’ prescient comment is equally true of management and organizational behavior in the age of big data and business  analytics. In domains as varied as professional sports, medicine, consumer business, financial services and government operations, a consensus has rapidly developed about the power of statistical thinking to help experts make better decisions and businesses improve their operations. And a stream of best-selling books, movies and podcasts on the topic has piqued societal awareness of analytics as a catalyst for fresh thinking and change.

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And the Awards for Best Recruiting Videos Go To….

     Article: Author: Kristen Clifford, Contributor | Source: Talent Minded | April 6, 2012

All of the Oscar buzz has gotten us excited over at TalentMinded, so today we have decided to recognize some of the best recruiting videos and strategies from 2011 and years before to create our own mini-Oscars (sorry, no statues).

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Why Global Leaders Succeed and Fail

     Article: Source: Right Management | March 27, 2012

Business results depend on bringing leaders of all levels to the peak of their potential in accelerated time frames and with maximum efficiency. New challenges are confronting leaders
at a quickening pace. No organization can afford to overlook leader development.

Right Management, in partnership with Chally Group, conducted this first of its kind global study to examine the skills, competencies and development initiatives that help global leaders to best succeed, while also uncovering those that most likely deem their failure.

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Severance Practices Around the World

     Article: Source: Right Management | March 27, 2012

Throughout the world, laws, customs and business protocols regulate practices of how employers separate workers from their organization— no matter whether the departure is voluntary or involuntary. In some countries, companies that downsize or restructure face strict labor legislation, which can significantly affect the cost, extent and efficiency of the initiative. In other countries, companies are free to lay off workers with little or no government restrictions.

Understanding how severance practices vary by country is a critical component of an effective global workforce strategy. While legal and cultural differences across borders are important to embrace, an organization’s severance practices can also be used as a differentiator in the tough war for talent and should be directly aligned with the company’s business strategy and brand value. This knowledge can be leveraged to manage talent fluctuations, improve workforce effectiveness, avoid costly litigation, deliver on business objectives and maintain a positive brand image. Right Management is uniquely positioned in this area, with global resources in over 50 countries and local knowledge of severance practices gained from working with more than 5,000 clients worldwide.

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Leader Coaching: A New Model to Accelerate Performance

     Article: Source: Right Management | March 27, 2012

Coaching has long established itself as an essential tool in creating more effective business leadership. With its roots in psychotherapy, coaching was first used by organizations with a generally talented leader who had a particular behavioral or performance problem that needed to be “fixed.”

Over time, coaching acquired more positive and developmental applications, evolving naturally from addressing specific problems, to sharpening specific performance skills, to developing an individual’s full leadership potential. The trend has been towards delivering increasing value to the organizations that have come to rely on it. But whether, as currently practiced, it yet delivers full value to clients, who often devote considerable resources to its uses, has been difficult to measure and quantify. Coaching today remains focused on the individual. At Right Management, the talent and career management experts, we see an opportunity for maximizing coaching’s value by broadening its perspective and field of action. This paper is devoted to introducing Leader Coaching that fully leverages its individual, managerial and organizational dimensions.

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How Leaders Drive Workforce Performance

     Article: Source: Right Management | March 27, 2012

How do leaders ensure that employees are fully engaged by their work? How do they enhance employee productivity and optimize organizational performance?

In a rapidly changing world of work, leaders face an increasingly complex challenge understanding what motivates employees and drives job satisfaction, commitment, pride and advocacy. Globalization, changing demographics, economic turbulence, narrowing leadership pipelines, evolving business models, transformational communication technologies and the rise of the virtual work place are all trends placing new pressures on leaders and complicating the engagement issue. In a major study involving nearly 30,000 employees in 15 countries worldwide, Right Management recently sought to determine the factors most closely associated with driving employee engagement. The results provide valuable insights into the importance of leadership to engagement and the measures leaders can take to improve the performance of their workforce and their organization.

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How to Navigate the Human Age: Leadership Mindset and Techniques that Drive Success

     Article: Source: Right Management | March 27, 2012

In the Human Age, companies will have to navigate continued growth of emerging markets, globalization, competition for employees – who will be pickier about potential employers – and the usage of increasingly sophisticated technologies. Firms will face shortages of crucial skills, called a mismatch, because of the large number of people unable to find work. Higher unemployment rates than in previous eras are likely to be a fixture of the Human Age.
 
In addition, these organizations need to address heightened access to information and rising expectations for companies to be more socially responsible. Combined, these factors necessitate proactive, innovative and flexible workforce management strategies.

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How Big Data Tools Help HR Understand You

     Article: Author: Josh Bersin | Source: Bersin & Associates | March 23, 2012

Most business people have heard the term "BigData," which refers to the analysis of massive amounts of transactional and business data to segment customers, pinpoint marketing, and predict consumer behavior.

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You Can't Predict Talent; Foster It

     Article: Author: Margaret Heffernan | Source: Inc. Magazine | March 23, 2012

In his recent book Thinking Fast and Slow, behavioral economist Daniel Kahneman tells the story of observing army recruits out on exercises and his belief that he could spot the potential leaders amongst them. Years later, it turned out he'd been almost entirely wrong. His confident judgment had been a morass of bias, heuristics, and narrative fallacies.
We like to imagine that our powers of discernment are greater than the evidence demonstrates. Similarly, investment banks like to imagine that their fund managers are impeccable pickers—even though the data shows almost no one is over a significant period of time.

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Big Data -- Big Money Says It Is A Paradigm Buster

     Article: Author: Tom Groenfeldt, Contributor | Source: Forbes | March 12, 2012

Big Data is attracting big money — $100 million at Accel Partners, the VC firm.
“Big data is one of the biggest transformational changes in the data center and IT landscape,” said Ping Li, a partner at the VC firm Accel Partners, which is running a $100 million Big Data fund. “It happens once in a generation,” he told the audience at a Churchill Club panel in Silicon Valley.

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2011 Business Outcomes Study Report: People Intelligence Driving Business Results

     Article: Source: SHL | March 2, 2012

What business challenges does your company face? If it’s like most organizations, your operational procedures, products, services, marketing and sales efforts could be enhanced to achieve your objectives more effectively. However, an organization’s ultimate challenges — such as increasing customer satisfaction and sales — depend much more heavily on the specific skills, abilities, and traits employees bring to their daily efforts.

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The Obsolete Jobs Club

     Article: Author: Diane Brady and David Welch | Source: Bloomberg Businessweek | March 2, 2012

From an economic standpoint, it’s hard to lament the loss of the Wal-Mart greeter. The prospect of getting paid minimum wage to stand at the front of a store in a “How May I Help You?” vest is hardly the stuff that inspires future generations to dream big about their careers. Yet news in late January that the world’s largest retailer has removed greeters from the overnight shift at its 3,800-plus U.S. stores—and is redefining the role of daytime greeters, too—evoked a reaction that borders on disbelief. Analyst David Strasser of Janney Montgomery Scott called the strategy “risky,” while editorial writers at the Chicago Sun-Times admitted that the move “bums us out.” Never mind that customers will likely be better served by having those workers stock shelves instead. For some, the idea that a 30-year tradition at America’s largest private employer might end is cause enough to mourn.

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The Human Risk Factor

     Article: Author: Andrew R. McIlvaine | Source: HR Executive Online | March 2, 2012

When you think about the human resource arena, the word "risk" rarely, if ever, comes to mind. After all, risk typically connotes dangers such as kidnappings, oil spills, cyber warfare or theft. Recruiting, benefits administration and employee development may be perceived as challenging, but hardly risky.
So it's interesting that the 2011 Lloyd's Risk Index, a poll of 500 C-suite and board-level executives that was released in December by the venerable London-based insurance institution, found "talent and skills shortages" to be the No. 2 risk facing businesses, up from 22nd place in 2009. The No. 1 risk in the latestIndex was "loss of customers," while "reputational risk" was No. 3.

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