Are We Asking The Right Questions?
Article:On a recent Friday morning, a classroom of teenagers at Cambridge Rindge and Latin School broke up into small groups and spent an hour not answering questions about Albert Camus’s “The Plague.” It wasn’t that the students were shy, or bored, or that they hadn’t done the reading. They were following instructions: Ask as many questions as they could, and answer none of them.
Employee burnout: Around the corner? Already here?
Article:As employees work harder and longer, some are facing a breaking point, even though many companies aren't paying attention.
Deloitte University— What were they thinking?
Article:When I heard that Deloitte had purchased more than one hundred acres to construct a leader development facility in Dallas, I was stunned. What were they thinking?
Then I heard that, in the midst of the great recession, they intended to spend as much as three hundred million dollars in constructing their center. What were they thinking?
The Peril of Stretch Goals: Why They Can Be Demotivating & Dangerous
Article:Dan Markovitz’s recent Harvard Business Review post on The Folly of Stretch Goals brings to mind a development in my own management incentive plan design work over recent years, as my clients and I address heightened concerns about risk and unintended consequences.
The Future of Leadership Development
Article:A colleague from another business school recommended the book, The Future of Leadership Development, Corporate Needs and the Role of Business Schools, edited by IESE Business School Dean Jordi Canals. She said it helped set the direction for her executive development program and really got her thinking about our profession.
TED-Ed’s New Video Tool Allows Anyone To Create Video Lessons Online
Article:TED-Ed’s new free platform allows anyone to "flip" any video on YouTube by adding custom content to play alongside it, making it possible to turn any piece of video content into a teachable moment.
New Workplace Recognition Study Reveals Five Ways Managers Miss the Mark
Article:Ever feel like your hard work has gone unnoticed? You’re not alone. Almost half of the full-time employees who responded to an Office Team survey said they would be “somewhat or very likely” to leave their current job if their manager didn’t recognize a job well done.
Crowdsourcing Feedback: It May Be the Answer to Performance Reviews
Article:How do you feel about performance reviews?
Personally, I think the annual performance review (as most commonly implemented) is broken. It’s too infrequent, too fraught with anxiety and fear (for the manager as well as the employee), and too ineffective at doing what it is supposed to do – deliver solid, actionable praise and feedback on employee performance for a year’s worth of work (not just the work completed within the last week or so).
What’s the solution? I recently shared two case studies from companies that kicked the annual review to the kerb quite successfully. But the answer really isn’t as simple as that.
5 Things Great Mentors Do
Article:Mr. Miyagi and Daniel Larusso. Ezra Pound and T.S. Eliot. Dadabhai Naoroji and Mahatma Gandhi. History (OK, and the box office) is full of examples of people who have accomplished tremendous feats—far more than they could have done alone—with the help of mentors.
That's why I find it odd when I see CEOs spending so little time mentoring their employees. You may not find it in the required curriculum of a fancy MBA program but mentoring is crucial to business success.
Long To-Do List? Make a Not-Right-Now List
Article:In today’s digital age, it's hard to focus. But the Not-Right-Now list can help you get things done.
Most people operate with To-Do lists. If you're like me, it seems as though that To-Do list never ends and you never check everything off of it.
An Offer You Can't Refuse: Leadership Lessons From "The Godfather"
Article:What does a real-life CEO have in common with the central figures of a fictitious Mafia crime family in The Godfather? According to Justin Moore, CEO and founder of Axcient, plenty.
Action Learning: Key to Developing an Effective Continuous Improvement Culture
Article:
Follow these eight steps to better instill continuous improvement in individuals and teams.
The best methods and the best of intentions can easily fail unless we take into account how adults learn in our organizations. During World War II a process that has become known as Training Within Industry (TWI) and its component Job Instruction (JI) were developed and then adopted by Toyota as it developed its system of production.
COWBOYS VS. PIT CREWS (THOUGHTS FROM TED)
Article:Atul Gawande told a fascinating story yesterday at TED about some of the challenges facing healthcare in America. However, as he talked the implications for business and non-profit leaders became crystal clear to me.
Keep Management Simple
Article:I WAS the youngest of four children. My father was an electrician, and my mother was a school nurse who returned to school to get her degree when I started kindergarten. She would say you can be anything you want to be, and she set an example for me.
In high school, I enjoyed public speaking, art and music. Whenever the Grateful Dead were at Madison Square Garden, a friend and I would silk-screen T-shirts with Jerry Garcia’s image and sell them to concertgoers.
Don’t Compete With Colleagues. Embrace Them.
Article:This interview with Susan Credle, chief creative officer of Leo Burnett USA, was conducted and condensed by Adam Bryant.
Diagnosing Health Care Leadership Development
Article:To succeed in today’s health care field, its leaders must develop better innovative learning strategies to communicate a compelling vision of high-quality, cost-effective care.
Are We Teaching Employees the Lessons We Want Them to Learn?
Article:
My youngest, an 8th grader, was recently caught cheating.
On advice from her parents, Natalie approached the teacher before school to admit she wasn’t prepared. Being the day of a basketball game, she asked for a way to suffer the after-school detention on some other day. The teacher told her “no,” so my precious tax break borrowed a chum’s paper in order to write her own before class.
Replacing a Missing Star: How to Deal with Losing a High-Performing Worker
Article:Sometimes if you scratch beneath the surface of a good team, you might find that team performance depends upon the efforts of one or two high achievers.
That may be OK for the short term, but what happens when one or two of those stars move on?
In this video, I offer suggestions on how to encourage the entire team to rise to the challenge.
The Talent Paradox: Despite High Unemployment, Two-Thirds Of Your Employees Are Ready To Bail
Article:Unemployment has been high for far too long, and voluntary turnover has slowed to a crawl in just about every sector of the economy. So why are employers worried about a talent shortage?
That's the paradox Deloitte has been tracking since 2010 in its longitudinal survey series, "Talent Edge 2020." The latest report, released in January 2012, asked executives to list their three most pressing concerns about talent. The top concern for corporate leaders was brain drain--over 70% were highly concerned about retaining critical talent over the next year; two-thirds expressed the same concerns about high-potential employees.
The End of a Job as We Know It
Article:Five Ways High-Performing Organizations Manage People
How do high performing organizations manage this change? They have embraced the new definition of work (with new HR practices as well):
Spending Up For Learning, Development
Article:Organizations substantially increased spending on learning and development over the past few years, according to the two new reports.
The American Society for Training and Development's 2011 State of the Industry Report finds that organizations in the United States spent $171.5 billion on employee learning in 2010, up from $125.8 billion in 2009 -- an increase of 36 percent.
Internal competition at work: Worth the trouble?
Article:Some successful companies have thrived off of making their employees compete against each other, giving many a manager the brilliant idea that they should try it at their own office. They should think twice before going down that road.
Ensuring That Ideas Are Employee-Owned
Article:This interview with Katherine Hays, chief executive of GenArts, a visual effects technology company, was conducted and condensed by Adam Bryant.
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Earl Wilson/The New York Times
Katherine Hays is the chief executive of GenArts, a visual effects technology company based in Cambridge, Mass. She says she has learned to step back more and to have her employees become the “owners” of their work.
Corner Office
Every Sunday, Adam Bryant talks with top executives about the challenges of leading and managing. In his new book, "The Corner Office" (Times Books), he analyzes the broader lessons that emerge from his interviews with more than 70 leaders.
Q. When was the first time you were somebody’s boss?
A. The first time I had a real leadership position was at Massive, a video-game advertising company that I co-founded. We started that from an idea, and built it into a company with international offices before selling it to Microsoft. You wear every hat at the beginning, and then you gradually hire a team and you begin handing off some of those specific hats.
