Bill’s personal mission is to reduce the stress leaders endure by increasing their professional competence, confidence, and engagement (and to help them pay those lessons forward). FlashPoint clients connect with Bill’s extensive leadership and business experience—they see that he’s “lived the war” himself as a transformative leader.Bill brings to the FlashPoint team lessons from his 25 years of management experience in the nonprofit, financial services, and pharmaceutical industries. His background includes operations management, training management, and international consulting at large global firms, including HSBC North America, where he led global teams in training, customer service, collections, and other operational areas. He’s a Certified Professional in Learning and Performance (CPLP) through the Association for Talent Development, a Senior Professional in Human Resources (SPHR), and a Society for Human Resource Management Senior Certified Professional (SHRM-SCP). He’s also a Certified Master, The Leadership Challenge® and an accredited facilitator of The Five Behaviors of a Cohesive Team™. Bill has a master's degree in education with an emphasis in training and performance improvement.
Content Featuring Bill Mugavin
Explore what really motivates emerging leaders, the development paths most prized by them, and how organizations can develop and engage the people who will be leading the organization in the future.