Managing Director with PwC focused on workforce and customer analytics and survey research. Leader with PwC’s workforce and customer survey research services helping executives make better decisions based on workforce and customer insights.
Extensive experience in global, complex employee engagement, customer satisfaction and loyalty projects for many multinational organizations. Client engagement experience spans multiple industries including Financial Services, Government, Services, Technology, Utility, Manufacturing, Distribution and Health Services.
Expertise in quantitative and qualitative stakeholder (employee, customer and leadership) research design, implementation and analysis, as well as supporting organizations in the design and data linkage to organizational dashboards/scorecards and other internal measurement tools.
Content Featuring Robert Tate
How can you know what’s happening in your organization? And what tailored strategies can you use to combat these issues before it’s too late?