Susan Scott

Founder, Fierce, Inc.

Susan Scott is a best-selling author and leadership development architect who has enabled top executives worldwide to engage in vibrant dialogue with one another, with their employees, and with their customers for two decades. A recognized thought leader in the global business and education communities, and recipient of the 2008 Stevie award for Entrepreneur of the Year. Susan and her company are committed to large-scale and individual transformation through the principles set forth in Susan’s books and her company’s customized corporate training programs.

For 13 years, Susan ran think tanks for CEOs and designed and delivered training to peers working with CEOs in 18 countries. In 2002, Fierce Conversations — Achieving Success at Work and in Life, One Conversation at a Time, was published in 4 countries and, shortly thereafter, was listed on The Wall Street Journal and UPI best seller lists, and was one of USA TODAY’S top 40 business books of 2002. Her much anticipated second book — Fierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today was published September 15, 2009. In its debut week, the book was listed on The Wall Street Journal and The New York Times best seller lists.

Content Featuring Susan Scott


A CEO's Take on Results-Driven Conversation

July 10, 2017 | Susan Scott

Listen to this podcast for Scott’s advice on doing what works when it comes to conversations – specific exchanges that reveal the real state of issues and problems. Scott also shares the way to overcome barriers to meaningful conversations, and how we must step up the plate. Our approach should help us overcome problems, by saying what is real in a way that will be heard and be helpful to organizations and their teams.


Get Fierce: How to "Do" Employee Engagement

June 24, 2015 | Susan Scott

Most companies and leaders want to increase employee engagement. The problem is - we don’t know how to do employee engagement. It won’t happen as a result of offering extravagant perks but comes through reinforcing each and every connection within an organization