Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation. By focusing on the demand side (what learners need) they can facilitate the biggest part of the learning experience-informal learning. While informal learning is spontaneous it is not as informal as it may initially appear. It means orchestrating informal tools to be available in the context of work as it needs to get done. Think of trainer turned into stage manager... their facilitation is more about making tools available than writing content; leaving the learners in charge to create and apply content. This webcast addresses the paradigm shift learning professionals must make to tap the enormous power of informal learning by the organization's knowledge assets- their people. You'll discover the advantages of learners taking over without going crazy!