Today’s HR has to strike a balance between strategic talent demands and operational excellence. Whether you need to update your human resource management systems or create more efficient processes for delivery, you can discover ways to turn strategy into execution. Learn how you can create an agile HR organization that’s ready to take on the talent challenges your company faces.
Perhaps you’ve been on the workforce planning journey for a year or two or perhaps even longer. You’ve come a long way and now you are starting to wonder how mature your workforce planning function is relative to “best practice” and other companies. It may be time for a third-party audit of your strategic workforce planning initiative.Read more
In the Internet driven marketing world we live in today companies across all industries are interested in and tracking our every interaction with them, whether occurring over the web, in the brick and mortar locations via an IVR (Interactive Voice Response) system, or while on the phone with a customer support representative. In turn, companies use analytic techniques to mine an extensive array of data to identify how best to acquire, convert, and retain customers. Once visitors are on a website, all that valuable behavioral data is captured and used to segment customers and prospects by their actions.Read more