Your company’s human capital management challenges are unique, but that doesn’t mean you can’t take advantage of best practices developed by leading organizations. HR strategy is the right mix of programs, systems, and team members, and with it, you can get a complete view of your talent. You can also learn how to design talent initiatives that support the entire employee life cycle, from recruitment to retirement.
New leaders are told by those of us who have been leading for some time that it is important to delegate, delegate, delegate. This is easy for us to say yet it can be very difficult for new leaders to do.
New leaders feel tremendous pressure to deliver. They own the responsibility entrusted to them and don't take this lightly. If delegating was simply about assigning tasks to others, we would not be having this conversation, but it's not. Delegating is about letting go and that is where the challenge for leaders exists.
In my most recent HCI blog, I wrote about the fact that good tools tied to poor organizational data will fail to demonstrate value. A recent interaction with a senior HR leader for a Fortune 1000 company leads me to believe she did not read that piece, so it presents an opportunity to go a bit deeper on the topic. Specifically, this executive insisted that any assessment put in place should be able to reduce turnover by 20% in their customer service positions by bringing in better candidates who are more likely to stay put. Evidently, she believed this because she had read about the topic of assessment on various well-known and many respectable sites that insist that the purveyor of the instruments must have documented evidence that it will prove them to reduce turnover and other magical phenomena.Read more
People are on both sides of the Affordable Care Act, and this debate is a never ending one (and not scope of this article). However, we all agree that it is shocking to read about all the obvious issues with healthcare.gov website. How can the team working on a mere website get it so wrong? Why do such “good cause” projects have more detractors than promoters? I usually try to see the glass half full hence I think this disaster will teach all – governments, large matrix organizations and small and medium size organizations, that have more politics than D.C., lessons that will help avoid such disasters in the future.Read more
The details of the drama inside and outside the Miami Dolphins locker room continue to make headlines in both sports and general media. Regardless of who said or texted what to whom and when, it is clear that Jonathan Martin and Richie Incognito view the situation very differently. This issue is clearly a case of poorly defined and communicated organizational culture.Read more
I have spent a good bit of my career learning about and working with teams. I've learned about how to build effective teams, how to improve team performance, how to hire replacement members into a team, how to manage individual performance in a team environment, and how, in some cases, teams diminish performance.Read more