Talent systems range from technology that manages organizational processes, such as recruiting, leadership development, performance management, and succession, to HR systems that support processes such as payroll, leave management, and time and attendance. Learn how to evaluate technology vendors and solutions, get the most from HR software trends and effectively integrate your technology to get a total picture of your people.
In my most recent HCI blog, I wrote about the fact that good tools tied to poor organizational data will fail to demonstrate value. A recent interaction with a senior HR leader for a Fortune 1000 company leads me to believe she did not read that piece, so it presents an opportunity to go a bit deeper on the topic. Specifically, this executive insisted that any assessment put in place should be able to reduce turnover by 20% in their customer service positions by bringing in better candidates who are more likely to stay put. Evidently, she believed this because she had read about the topic of assessment on various well-known and many respectable sites that insist that the purveyor of the instruments must have documented evidence that it will prove them to reduce turnover and other magical phenomena.Read more
People are on both sides of the Affordable Care Act, and this debate is a never ending one (and not scope of this article). However, we all agree that it is shocking to read about all the obvious issues with healthcare.gov website. How can the team working on a mere website get it so wrong? Why do such “good cause” projects have more detractors than promoters? I usually try to see the glass half full hence I think this disaster will teach all – governments, large matrix organizations and small and medium size organizations, that have more politics than D.C., lessons that will help avoid such disasters in the future.Read more
It’s been 8 years since Keith Hammonds penned the infamous Why We Hate HR article for Fast Company. Hammonds detailed a laundry list of what’s wrong with HR and pessimistically declared, “Because let's face it: After close to 20 years of hopeful rhetoric about becoming "strategic partners" with a "seat at the table" where the business decisions that matter are made, most human-resources professionals aren't nearly there. They have no seat, and the table is locked inside a conference room to which they have no key. HR people are, for most practical purposes, neither strategic nor leaders.”Read more
Trends come and trends go when discussing the future of the workforce. As leaders start to look into the matter it can seem like everyone has an opinion on where the future of the workforce is headed. Should HR be concerned with what the future skills will be needed by the business? Marcia Conner does a great job summarizing these skills. The future workforce needs to master skills in social intelligence, cross cultural competency, new media literacy, and virtual collaboration. With workforces crossing nations, time zones and cultures it is not hard to see how these skills will be relevant..Read more