Talent systems range from technology that manages organizational processes, such as recruiting, leadership development, performance management, and succession, to HR systems that support processes such as payroll, leave management, and time and attendance. Learn how to evaluate technology vendors and solutions, get the most from HR software trends and effectively integrate your technology to get a total picture of your people.
Perhaps you’ve been on the workforce planning journey for a year or two or perhaps even longer. You’ve come a long way and now you are starting to wonder how mature your workforce planning function is relative to “best practice” and other companies. It may be time for a third-party audit of your strategic workforce planning initiative.Read more
In the Internet driven marketing world we live in today companies across all industries are interested in and tracking our every interaction with them, whether occurring over the web, in the brick and mortar locations via an IVR (Interactive Voice Response) system, or while on the phone with a customer support representative. In turn, companies use analytic techniques to mine an extensive array of data to identify how best to acquire, convert, and retain customers. Once visitors are on a website, all that valuable behavioral data is captured and used to segment customers and prospects by their actions.Read more