Learning & Technology

An HCI Topic

Learning needs to happen continuously to help your employees adapt to changing business requirements. Support your learning strategy with technology programs and platforms that give your employees access to the training they need, when they need it, in a format that’s right for them. Discover how to find the technology that aligns with your development needs, learn how to effectively evaluate system vendors, and find out how to measure learning trends in your organization.

Featured in Learning & Technology:

Customer Experience

Don’t You Want My Money? How Learning Can Improve the Customer Experience

Blog | Author: Meg Temple, Senior Content Manager, SumTotal Systems | Source: HCI | Published: September 25, 2014

There is a well-known connection between customer experience and employee learning programs. They have the ability to increase knowledge, subject mastery, satisfaction and engagement. But, often learning programs are limited to the internal employees who want to improve their impact on customer experience. The extended enterprise — your network of customers and partners — are often neglected, yet they are just as important to the overall experience.

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Webcast

Building an Audience for Your eLearning Initiatives

Webcast | Presented By: Greg Ketchum | Webcast Aired: September 23, 2014
Enterprise learning & development is undergoing a profound and rapid evolution from classroom and other location based to mobile enabled learning solutions and practices. Another way to describe this transformation is that learning and ... Read more
Engaged Mobile Learning

Building and Retaining an Engaged Mobile Learning Audience

Blog | Author: Gregory A. Ketchum, Ph. D. | Source: HCI | Published: September 19, 2014

Enterprise learning & development is undergoing a profound and rapid evolution from classroom and other location based venues to mobile enabled learning solutions and practices. Another way to describe this transformation is that learning and development is moving from a push (classroom) to a pull (self-directed, self-selected elearning) medium. For a pull mobile learning medium to be successful the learning and development content has to be informative, relevant, and most of all entertaining and engaging. The emergence of a new mobile learning model that is based on characteristics of a successful radio talk show does just that by offering compelling content that hits those marks of what makes for a successful pull mobile learning medium.

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White Paper

Learning in the Cloud for Regulated Industries

White Paper | Source: SuccessFactors | Published: September 3, 2014
When it comes to learning systems in a validated environment, there are specific documentation, record-keeping, and IT requirements that must be followed. Validation requirements can take three to six months for a customer to complete ... Read more
White Paper

Creative and Critical Thinking: The Recipe for Innovation

White Paper | Author: Judy Chartrand, Ph.D., Chad Fife, MBA & Scott Flander | Source: Pearson | Published: August 29, 2014
It is hard to cook a dish properly if you’re missing a key ingredient. And yet businesses often wonder why they have trouble getting innovation right. They know they need creative thinking– and lots of it. But they ... Read more