Performance Management

An HCI Topic

Create a high-performance culture in your organization by creating clear expectations around roles, responsibility, and success. Learn how performance management can be integrated with strategic organizational goals, rewards and recognition programs, and development and succession plans. With the help of performance management systems and social technology, you can make performance management part of day-to-day leadership.

Featured in Performance Management:


The Role of HR in Leading Sales Transformation

Blog | Author: Charlotte Hughes, Senior Consultant,Talent Management and Development, Kimberly-Clark | Source: HCI | Published: July 16, 2014

Charlotte Hughes is a Senior Consultant,Talent Management and Development with Kimberly-Clark where she is responsible for helping human resources and business leaders with performance improvement and learning solutions that drive business results. Her expertise includes; training, coaching, mentoring, social learning, organizational development and leadership development. She is also an expert in sales effectiveness and sales transformation. Charlotte has held key talent development roles with other Fortune 500 companies including; Morgan Stanley, Cox Enterprises, and SunTrust. She has a Bachelor’s degree from Cornell University, College of Human Ecology and a Master’s degree from New York Institute of Technology in Human Resources Management. She is also certified by the Human Capital Institute as a Human Capital Strategist.

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Exploring Female Leadership: Obligation or Opportunity? A Female Leader’s Role in Growing Female Talent: Part 2

Blog | Author: Lexy Thompson | Source: HCI | Published: June 25, 2014

It’s been a few months, so let’s recap what we’re looking at here. We want to know if females in leadership roles have an obligation to be role models and mentors for younger women looking to follow in their footsteps. I am certain, despite my best efforts in Part 1, some of you are still thinking:


Why do we care?

We all know, and have come to despise, the statistics that point out just how unequal women are in the workforce. Even those of us who are blessed enough not to feel that stigma, we know there are masses of other women out there who do, on a daily basis. So, put plainly, we care because it matters. We need a way to enlist the masses of young women entering the marketplace, especially those with degrees seeking leadership positions. Without their buy in, nothing changes. We continue to lose. I don’t know about you, but I’m a sore loser. Graceful, sure, but I don’t like it.

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How to Get Succession Right – and Avoid Doing it Wrong!

Webcast | Presented By: Cassie Atteberry | Webcast Aired: June 12, 2014
Our world and how we work have seen exponential changes in the last several decades.   For more than forty years Hallmark Cards has used succession planning as a critical practice to ensuring they have the right workforce to succeed, ... Read more

Effective Global Learning Requires Spaced Repetition and Reinforcement, Not Fire Hose Doses

Blog | Author: Peter Psichogios, President of CSI International | Source: HCI | Published: June 12, 2014

The key to the layered learning process is that it links the associate’s development to support and involvement with his or her direct supervisor.
Each suite is developed to create repetition, follow up and reinforcement as well as accountability, tracking and measurement.
What participants around the world tell us about their learning is that they appreciate that each module is succinct and that they get a chance to practice, drill and rehearse in a safe learning environment. 

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