Change Management

An HCI Topic

With the right communication and processes, your employees can withstand drastic organizational changes without a negative impact on business results.. Learn about the need for and process of hiring change agents, designing training plans, and implementing technology to support change efforts. You can also capitalize on change initiatives and gain a competitive edge by creating special teams to brainstorm development strategies for the future.

Featured in Change Management:

Article

The No. 1 Enemy of Customer Experience Transformation

Article | Author: Lior Arussy, President and Founder, Strativity Group | Published: July 22, 2014
I discovered a simple truth after over 150 journeys with clients, working toward transforming their organizations into customer-centric centers and toward delivering exceptional customer experiences consistently. There is a hidden enemy working ... Read more
Blog

3 Steps to Defining Your Corporate Values

Blog | Author: Halley Bock, CEO & President, Fierce, Inc. | Source: HCI | Published: July 2, 2014

Defining your company’s corporate values can seem like a daunting task given its importance in setting your corporate culture. After all, your culture determines how your employees will achieve all those lofty goals you made. While it isn’t an exercise to be taken lightly, it doesn’t need to be weighed down in process. Follow these 3 steps to uncover your values while fully engaging your team.

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Article

You’ve Heard of Employee of the Month? Try Mistake of the Month

Article | Author: Lior Arussy, President and Founder, Strativity Group | Source: Information Today, Inc. | Published: June 29, 2014
n Excellence Every Day, Strativity Group’s Lior Arussy demonstrates that a company's success is the direct consequence of the many choices its people make daily. His inspired (and inspiring) remedy is the "Daily Choice," ... Read more
Blog

Leadership Leverage: When Does Day-to-day Leadership Really Matter?

Blog | Author: Amanda Young Hickman, Founding Partner, Insight Experience | Source: HCI | Published: June 23, 2014

Everyone who studies or teaches or practices leadership knows that leaders make a profound difference in moments of crisis; in periods of intense change; in the early stages of an effort; in reinvigorating an initiative that has stalled.   These are moments that call for extraordinary leadership, under what we would call extraordinary circumstances.  There is a lot of attention paid to leaders who step into extraordinary challenges.  Less attention is paid to the day-to-day leadership moments, which simply because of their frequency, can have an enormous impact on whether a leader or an organization is successful.

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Article

Do Your Employees have Permission to Fail?

Article | Author: Lior Arussy, President, Strativity Group | Published: June 23, 2014
In Excellence Every Day, Strativity Group’s Lior Arussy demonstrates that a company's success is the direct consequence of the many choices its people make daily. His inspired (and inspiring) remedy is the "Daily Choice," a ... Read more