Employee Engagement

An HCI Topic

Employees that consistently give additional discretionary effort to their tasks can propel performance forward. It all begins with the right recognition and employee engagement strategy that will keep employees invested in their work and loyal to their organization. Learn how enabling and training your employees prepares them to take on new challenges, and recognize how to identify and address low engagement and employee burnout.

Featured in Employee Engagement:

Blog

TOMS sets Expectations for Engagement: Lessons from HCI's 2014 Employee Engagement Conference

Blog | Author: Andrew Bateman | Source: HCI | Published: July 25, 2014

The Human Capital Institute 2014 Employee Engagement Conference kicked off on Wednesday in Seattle with an engaging series of workshop sessions that emphasized the link between learning and development and employee engagement. This would prove to be a recurring theme of the conference as several keynote speakers alluded to the fact that the single most important factor in moving the needle of engagement is providing development opportunities for individual employees.

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Blog

The Emotionally Intelligent Leader

Blog | Author: Dr. Doug McKinley | Source: HCI | Published: July 23, 2014

Have you ever wondered why some leaders thrive and others struggle?  I have interviewed dozens of very smart leaders who never reach their desired or predicted impact.  For the better part of a decade, I have been researching, reading and dialoging with successful leaders about the “other” type of intelligence they use in their leadership responsibilities.  In the past decade we have now realized and coined another form of intelligence that seems to be even more important to success than conventional cognitive intelligence: Emotional Intelligence (EI).

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Article

The No. 1 Enemy of Customer Experience Transformation

Article | Author: Lior Arussy, President and Founder, Strativity Group | Published: July 22, 2014
I discovered a simple truth after over 150 journeys with clients, working toward transforming their organizations into customer-centric centers and toward delivering exceptional customer experiences consistently. There is a hidden enemy working ... Read more
Article

Cultivating Leadership Skills

Article | Author: Amanda Young Hickman | Source: www.insight-experience.com | Published: July 21, 2014
There are hundreds of inspiring quotes—“Leaders aren’t born, they are made” (Vince Lombardi, among others), and books and blog postings about developing your leadership skills.  They offer useful advice and thought ... Read more
Blog

May the (Older Work-) Force be with You

Blog | Author: Sam Dawson Head of Insight – UK, Hay Group | Source: HCI | Published: July 16, 2014

 Last week I heard that Harrison Ford had recently been treated in hospital after being injured on the set of the latest Star Wars film. The story I had from a colleague was that the door of the Millennium Falcon had shut on his foot, crushing it to pieces. In reality it turns out that a garage door came down on his ankle a bit too hard. Whichever way it happened, it’s fair to say it was not a good week for the Star Wars actor. But what really caught my attention was the news that Mr Ford is now 71 years old. How did that happen? One minute he’s outrunning imperial storm troopers and the next he’s into his eighth decade.

Well, I guess it happens to us all. Based on figures from the Office for National Statistics, the number of people aged over 60 is expected to increase by 13% over the next 6 years. With many of the ‘baby boomers’ already in their 60’s, most of the growth in the older population will come from the over 65’s. Within 20 years, nearly a quarter of the population will be aged 65 or over.

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