After engagement, retention is the top talent management concern in today's global economy. The true ROI of top talent isn't realized if that talent leaves. Add the significant cost of replacing talent to the loss of skills and institutional knowledge when top performers leave, and the importance of retention becomes even more manifest. These factors, coupled with the rapidly changing demographics of today's workforce as the Baby Boomer generation begins to leave in significant numbers and the Millenial generation makes its presence increasingly felt, demands that savvy leaders understand the dynamics of retaining talent and know how to manage talent with retention as a goal.
In our last post, we talked about the factors driving coaching’s rise to prominence in the workplace, the foundations for solid coaching, and how to get into the coaching mindset. Now, let’s look at how to refine your leader-coach skills to deliver that shared success for which you and your employees strive.
Research has shown that emotions strongly influence our memory, our perception of events, our thought processes and, ultimately, our behavior. In the workplace, people’s moods tremendously impact decision-making, problem-solving, attention/focus, interpersonal interactions, performance, productivity, and the whole organizational culture.Read more