Mention the phrase, "change management" to most business professionals and the thoughts that come to mind immediately are almost invariably about what needs to be managed - layoffs, mergers, acquisitions, corporate restructuring, transitions, projects, etc. Few people (except those who have actually managed change) think about the process. Yet change management is almost entirely about process.
The orderly, systematic steps necessary to achieve organizational change truly require a collaborative approach. While HR often plays a leading role, most initiatives benefit from the active involvement of senior leaders, managers, sales, IT, product specialists, and the creative team. The process requires an understanding of the expectations, anxieties, and needs of all constituents to the change. The change management learning tracks within the Leadership Talent Topic will explore the process of change from many viewpoints, and will examine successful - and sometimes, not so successful - change management undertakings.