Employee Engagement

An engaged workforce is a business imperative in today's global economy. It defines a workforce that is willing and able to contribute to an organization's success and that routinely delivers discretionary effort on the job. Engagement manifests itself in a range of critical business goals, from consistent brand delivery, product and process excellence, to exceptional customer service and a commitment to innovation and growth. A wealth of research and experience shows that organizations that succeed in tapping a reservoir of employee energy, passion, and determination see superior business performance and greateer shareholder return over time.

Enlightened leaders know that people who take ownership of their work give 100% and more and are their organization's best assets. What leaders don't always realize is that they, and their organizations, have significant power to increase engagement and thus have a positive impact on their business in myriad ways.

The learning tracks in the Engagement Talent Topic will explore what motivates engagement and how to increase and sustain it at your organization. We will draw on global research into engagement, as well as the experiences of eight leading companies that are committed to "closing the engagement gap" and the ways they have made engaging behaviors a core part of their culture. We'll discuss management behaviors, organizational processes and systems necessary to tap potential and sustained engagement. And we'll explore the quantifiable links between engagement employee behaviors, including performance and retention.