Retention

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After engagement, retention is the top talent management concern in today's global economy. The true ROI of top talent isn't realized if that talent leaves. Add the significant cost of replacing talent to the loss of skills and institutional knowledge when top performers leave, and the importance of retention becomes even more manifest. These factors, coupled with the rapidly changing demographics of today's workforce as the Baby Boomer generation begins to leave in significant numbers and the Millenial generation makes its presence increasingly felt, demands that savvy leaders understand the dynamics of retaining talent and know how to manage talent with retention as a goal.

Featured in Retention:

Blog

What to Know Before You Offer Severance: Benchmarking and Planning Your Severance Strategy

Blog | Author: Karen Stevens, Vice President, Practice Strategy at RiseSmart | Source: HCI | Published: October 17, 2014

Few HR professionals enjoy the subject of layoffs—the act of separating valued employees can be uncomfortable and emotionally taxing, and it may feel as though the subject is best avoided until the eventuality of separation presents itself. It is much easier to focus on positive events, like hiring, as evidenced by the ease of finding data for benchmarking your salary bands. 

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Article

Creating Organizational Excellence through Customer Experience

Article | Author: Lior Arussy | Source: Strativity Group | Published: October 14, 2014
The real power of organizations is their ability to create excellence, to differentiate themselves and–as a result–to build strong customer loyalty, earn repeat business, and charge a premium for their goods and services. This power ... Read more
Blog

All Work and No Play Makes Jack a Dull Boy

Blog | Author: Halley Bock, CEO & President, Fierce, Inc. | Source: HCI | Published: October 3, 2014

In the modern workplace, let’s be honest, there are only 2 certain ways for communications professionals to clock out: retire or take a hammer to your phone! This is no surprise considering the impressive number of workers who find it nearly impossible to unplug from work, both at the end of their “work day,” and when they go on vacation.

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Case Study

Supporting Rapid Growth in a Risk-averse Environment

Case Study | Author: Insight Experience | Source: Insight Experience | Published: September 30, 2014
Challenge:  Favorable market dynamics, a solid reputation for quality, and an extremely committed and intelligent workforce were helping fuel double-digit revenue growth for a leading global bio/pharmaceutical services company ... Read more
A Community Workplace

Recognizing the Importance of Community in Your Organization

Blog | Author: Tanveer Naseer | Source: HCI | Published: September 25, 2014

It's only natural that we seek a sense of belonging in our neighborhoods because our home is a place where we not only seek shelter and safety, but a place where we hope to live the life we envision for ourselves and for those dear to us. But what about in our organization? In the places where we work? How many of us try to engender and nurture a sense of community among the people we lead and work with? Shouldn't there also be a drive to create the kind of environment where we not only collectively succeed, but thrive?

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