Blogs

Blog

Do Recruiters Still Care about the Relationship?

Blog | Author: Kimberly Patterson, Unconventional HR, LLC | Source: HCI | Published: 23 hours ago

Back in the day, while working at my first job out of school, I became bored. Shocker, I know. I made the decision that since I now had a year of real life working under my belt, it was time to move on and change jobs. I had a resume and was scouring the Sunday Classified Ads and then snail-mailing resumes and cover letters.  No, there were no job boards or websites around at that time. 

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Blog

Adopting an Attitude of Gratitude Beyond the Scheduled Holidays

Blog | Author: Andrew Bateman | Source: HCI | Published: 2 days ago

Thanksgiving is a holiday dedicated to being grateful. But what about the remaining 364 days of the year? My family, like a lot of families, is spread far across the country, so planning the upcoming Thanksgiving holiday was a complicated process. We had the good fortune of deploying ambitious planners and gracious hosts, coupled with the modern conveniences of group text messages to determine when and how to host the holiday to accommodate the schedules of nearly 30 family members.

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Blog

Carpe Diem – There’s No Time like the Present

Blog | Author: Daniel Fogel | Source: HCI | Published: 2 days ago

AJ Thomas, Director of Talent Development and Engagement at Nimble Storage recently joined me for a webcast on techniques to acquire, engage and retain Millennials.  One of the big takeaways was that engagement is not just about these younger workers but more about the evolution and shift in the scope, pace, and nature of communication at work.

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Blog

5 Steps Your Organization Can Take to Find It’s Talent Bliss

Blog | Author: Patrick Dodge | Source: HCI | Published: 3 days ago

I recently finished reading Michael Moss’s book, Salt, Sugar, Fat.  I thoroughly enjoyed the book but I have no intention (or qualification) to provide a review of the book here.  However, I was fascinated by a section early on in the book covering of Australian psychologist Robert McBride.   

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Blog

The Working Mother of the Future: How Demographics Will Force Change for Women at Work

Blog | Author: Amy Hirsh Robinson | Source: HCI | Published: November 14, 2014

Human capital professionals play a decisive role in successfully Recruiting, Developing, and Keeping 21st Century Female Leaders, but they must take a critical look at their company’s generational and gender biases, recruitment tactics and talent management practices. The demand for family and women friendly workplace practices and cultures will gather steam due to changing generational and societal shifts. What will you do to ensure your company’s standing for the future?

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Blog

Four Ways to Maximize Engagement of Your Millennial Workforce

Blog | Author: Lior Arussy, Founder and President, Strativity Group | Source: HCI | Published: November 14, 2014

We live in a world where meeting expectations is no longer sufficient. Customers expect exceptional experiences and have plenty of other choices should you not rise to the occasion. As millennials become the majority of workplace staffers in 2015. Is your company ready to embrace their culture?

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Blog

Are You a Balanced Leader?

Blog | Author: Amanda Young Hickman, Founding Partner, Insight Experience | Source: HCI | Published: November 13, 2014

Leadership is a great balancing act: short term and long term; investment and return; innovation and efficiency; head and heart.  Leaders relentlessly live F. Scott Fitzgerald’s famous quote: "The test of a first-rate intelligence is the ability to hold two opposing ideas in mind at the same time and still retain the ability to function."

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workforce planning

Strategic Workforce Planning: It's Not Optional

Blog | Author: Mark Allen, Ph.D. | Source: HCI | Published: November 11, 2014

It’s quite simple: every organization starts with a strategy. Whether you are a for-profit, non-profit, or governmental organization, you have a roadmap for where you’re headed and how you intend to get there.

Typically, within the strategy there would be a financial plan, a marketing plan, probably a technology plan. And there must be a people plan. Since, in all probability, people are your organization’s most valuable resource, it would be folly to embark on trying to execute a strategy without having a plan in place to ensure that you’ve got the right people to execute that strategy.

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Blog

Hiring for the Right Customer Service Competencies Moves the Needle

Blog | Author: Daniel Fogel | Source: HCI | Published: November 11, 2014

During the recession, most firms learned how to do more with less.  As companies tightened their collective belts to survive a competitive environment, lean became the new normal, and each individual hire a firm chose to make became an even more important decision.  

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Blog

Drill Down to Realize that Performance Management is Management

Blog | Author: Andrew Bateman | Source: HCI | Published: November 7, 2014

"Come on in, sit down and make yourself comfortable. Let’s take a look at how you’re doing. Is there anything that you’d like to talk about today – any pain points that have cropped up since our last conversation? So everything looks okay from here but there is always room for improvement. Why don't you tell me how you think you're doing and I'll see where there might be gaps that we can work on for next time."

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Blog

Develop Change Intelligence to Transform from HR Professional to Business Leader

Blog | Author: Barbara A. Trautlein, Ph.D., Principal, Change Catalysts, LLC | Source: HCI | Published: November 6, 2014

As an HR professional, do you struggle to influence leaders from other functional groups?  Especially during times of major change, do you wrestle with how to connect "people needs" with "business objectives"?  Are you challenged to communicate in a way that your messages "get through"? If you are frustrated that you are not getting traction "outside" with colleagues in finance or IT or operations, try turning the lens "inside" and examine your own mindsets and behaviors.  Often, what looks like resistance in others is an opportunity to enhance our Change Intelligence as leaders.

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Blog

Don’t Overlook the Unintended Consequences of Poorly Designed Assessments

Blog | Author: Andrew Bateman | Source: HCI | Published: November 6, 2014

The questions within an assessment should not only be very closely aligned to the business objectives, but also easy for the applicant to understand the reasoning behind each question. A thoughtfully designed assessment should provide clear connections between the applicant’s ability and the expectations of the job.  Without this transparency an organization runs the risk of losing applicant focus during the assessment, thus compromising two key components of a good assessment; reliability and validity.

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Blog

Leverage Marketing Tactics to Improve the Talent Acquisition Process

Blog | Author: Daniel Fogel | Source: HCI | Published: November 5, 2014

Marketing is the business of acquiring new customers while talent acquisition is the business of recruiting and engaging new employees.  Marketers are well aware of the importance of user experience to their consumers.  Apple is a great example of an intuitive user experience out of the box and generally sits as the user experience gold standard.  How many times have you downloaded an app to serve some purpose for you (looking up the weather, playing games, photography filters, etc) and immediately deleted it if you did not instantly enjoy the interface, if the app wasn’t easy to use, or you just didn’t like the look or feel of it?

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Blog

KellyOCG Contingent Expert Explains It All with Bill Kutik

Blog | Author: Chris Hooper | Source: HCI | Published: November 4, 2014

You’ve read about it everywhere you look: American organizations have fewer full-time W-2 employees than ever before, with fully one-sixth of the workforce being “contingents.” And even more people are being brought into the workforce that way every day. But in reality, if you peel away all the layers of the contingent onion, it’s revealed to be an umbrella term that actually includes an estimated 44 percent of current workers! What should HR be doing?

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Blog

Lead with Learning: Build an Ecosystem of Content and Context

Blog | Author: Meg Temple, Senior Content Manager, SumTotal Sytems, A Skillsoft Company | Source: HCI | Published: October 31, 2014

The struggle to find people to fill open positions is a familiar story for HR leaders. Whether you call it a labor crisis or the “war for talent,” the quest for skilled employees is universal. Executives are frustrated because key roles remain unfilled. Employees are eager to move into new roles, but lack the required skills. The same challenges that prevent people from realizing their potential — insufficient and infrequent access to training and information, coupled with a lack of personalized, contextual learning delivery – also keep companies from cultivating a perennial source of talent. Rather than a labor crisis, we are in the midst of a learning crisis.

 

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Blog

Four Ways to Think More like a Sales Leader

Blog | Author: Colleen Stanley, founder and president of SalesLeadership Inc. | Source: HCI | Published: October 30, 2014

The salesperson who thinks like a CEO knows there are parts of every job that are tedious. He or she also knows that the data is important in driving strategic decisions at the company. But having the big picture vision, similar to the common traits found in the C-suite, can make all the difference in the world.

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Blog

How to Improve Recruiting with an Employee Engagement Program

Blog | Author: Kevin Grossman, Director of Content, PeopleFluent | Source: HCI | Published: October 29, 2014

As it becomes more difficult to find top talent, the last thing companies want is to go through the trouble (and costs) of recruiting “new” individuals, only to see them leave shortly thereafter. And the reason so many employees leave so soon after they are hired is often due to an unhappiness and disconnection from what they thought their new employer was all about. In other words, disengagement. As discovered in Gallup’s recent survey on worldwide engagement trends, a mere 13% of employees are engaged at work, meaning the vast majority of employees are actively disengaged. That’s a lot of unhappiness.

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Blog

Is it Time for a Workforce Planning Audit?

Blog | Author: Tracey Smith | Source: HCI | Published: October 29, 2014

Perhaps you’ve been on the workforce planning journey for a year or two or perhaps even longer. You’ve come a long way and now you are starting to wonder how mature your workforce planning function is relative to “best practice” and other companies. It may be time for a third-party audit of your strategic workforce planning initiative.

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mindfulness at work

The Way We Work: Mindfulness Training in Organizations Infographic

Blog | Author: Jenna Filipkowski | Source: HCI | Published: October 28, 2014

Personal, organizational, and technological distractions inundate our lives: from email and side chatter to pointless meetings and lack of sleep. Researchers found we only work 15 minutes at a time without being interrupted. To be successful in our jobs, we need to recognize when our focus is off course and mentally return to the work priority. Is mindfulness training the answer? Should organizations promote the practice?

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Blog

Are You Leveraging Data Driven Learning?

Blog | Author: Victor Morvillo | Source: HCI | Published: October 28, 2014

In the Internet driven marketing world we live in today companies across all industries are interested in and tracking our every interaction with them, whether occurring over the web, in the brick and mortar locations via an IVR (Interactive Voice Response) system, or while on the phone with a customer support representative. In turn, companies use analytic techniques to mine an extensive array of data to identify how best to acquire, convert, and retain customers. Once visitors are on a website, all that valuable behavioral data is captured and used to segment customers and prospects by their actions.

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