Today, plenty of experts and studies confirm what we already know: traditional performance management is broken. But it’s not just slightly flawed. It’s seriously damaged. So much so, that it’s actually creating disengagement and turnover — exactly the opposite of what organizations hope to achieve. According to a 2014 Deloitte article, only 8% of companies believe their performance management process is highly effective in driving business value, while 58% say it’s not an effective use of time.Read more
The title HR Business Partner can be extremely confusing. It has many of us thinking that our partnership is limited to the business, but it is just the beginning. The role of an HR Business Partner is to bring order in a world of chaos -much of which is the result of our own doing.
It’s amazing to think about the innovations that have happened in the talent acquisition profession over the last 10 years. Social media platforms, video interviewing and the growth of mobile are just three— and we’ve only seen the tip of this iceberg. The next five years are going to revolutionize the way organizations find, engage and secure talent.Read more
As economic activity gains pace in most markets and the complexity around talent acquisition grows, HR leaders are under more pressure than ever to help business leaders win the best talent. In some companies, rebuilding an internal recruitment function after a long period of resource rationalization is difficult — and in most cases, not justifiable.Read more
In my last blog, 5 Reasons not to Get Started in HR Analytics, I referenced that HR frequently responds that it is too busy doing other things to get started in analytics. In fact, HR is too busy to make much progress on anything that may shift itself away from being tactical and into a more strategic position. Sure, everyone talks about it but when it comes to putting that desire into action, very few teams manage to move ahead.Read more
There is a worldwide stigma attached to HR that stays with us despite our best efforts. The negative PR image is that we’re stodgy bureaucrats who exist merely to stand in the way by pushing paperwork instead of progress. As we work as an practice to alleviate this negative stigma, we understand that there are two highly-beneficial ways to break this horrible image: create processes that are seamless where we work in the background, or place ourselves in the role of problem solver, standing in front of the C-suite team to lead from the front.Read more
We are all familiar with the old adage that what gets measured gets managed, and yet there appear to be exceptions to this rule. In fact, new HCI research shows that despite measuring and managing engagement within an entire workforce population, almost half of organizations reported having more accurate insights into the satisfaction of consumers over employees.Read more
As outdated performance review processes continue to be scrutinized, a broader discussion around effective feedback is also growing. Namely, how does the way a person communicates influence how they - and their message – are perceived?Read more
In today’s dynamic business world, many companies’ HR divisions have sought to keep up with the rapidly changing expectations of candidates and recruiters. Perhaps the same goes for your company—it is no longer enough to simply backfill open positions as they arise. New roles and new projects in the company call for a new type of recruitment strategy.Read more
It’s well recognized that technology is always changing in business, and more specifically, in human capital management (HCM). There’s even a term for the way many employees react when a new system is announced - technology fatigue. What sometimes gets lost in the shuffle from one software update to another is that the related business process is in a constant state of flux too. And though the users may be complaining about version 6.0, the business strategists are not: New technology opens the door to fresh ideas and improved ways to accomplish organizational objectives. Such is the case with video interviewing technology, which helps turn the what-ifs into actual process change in hiring.Read more
History can be a great resource for people to learn just about anything. In the area of leadership, since rulers can rightfully be considered leaders of their times, where else to draw lessons than from the successful rulers of great ancient empires? In this short article, I have summarized 3 key recurring patterns of thoughts, actions and behaviors that are common among the successful rulers of ancient empires that can be used to aid today’s leaders to become better leaders.Read more
Workforce Planning is the business process of projecting labor supply based on where you are today, capturing labor demand for where you want to go, comparing the two, analyzing costs, and aligning the organization on the actions to take to narrow the gap.Read more
On a recent Friday evening I ran into JJ, an older friend whom I had not seen in several years, at the friendly neighborhood watering hole. Like me, JJ has been around the same town for over 20 years and as our hometown is undergoing a post-financial crisis development boom the reminders of constant change can be a little jarring.Read more
We see the same mistakes over and over again. Strategy execution is challenging but leaders often make it even tougher. In our work with global leaders and their teams, we see repeated, universal strategy execution missteps that leaders should learn to recognize and avoid.
Here are the top 8 pitfalls we see even the most capable leaders struggle with:Read more
If you have been in the workforce for 10 years or longer, then you probably remember the anticipation you felt when you where hired for your first job. If you were like me, then you were anxious to get the cliff notes for starting your career at a new company. Rarely that is what you received on the first day; actually it was more like the basics for where to park, along with where you can find your workspace. What I really wanted know was how to begin my illustrious career plan in the organization, but that never came as part of the packet. Since my first onboarding experience several years ago, employees in almost every company are still asking for this same information today.Read more
Just recently, Visier released the results of their 2015 Executive Survey and revealed a surprising statistic about the future of HR leaders. According to the survey, 63% of executives said that the most effective CHROs come from non-HR backgrounds like Finance, Operations or Legal. The study also revealed that non-HR executives are split on what the role of HR should be.Read more
Workforce Analytics is the art and science of using data to discover and share insights about your workforce, leading to better decisions. This infographic provides an overview of the importance of workforce analytics and using them to address business challenges.Read more
In his wonderful book, Leapfrogging, innovation expert Soren Kaplan challenges us to recall moments in our lives when we have encountered a breakthrough product, service, or experience… a WOW encounter if you will. Think, for example about the first time, likely as a young child, that you tasted ice cream. Or, later on in life, your first kiss - not the grandmotherly type ;). Or, perhaps, when you had your first encounter with an i-Device. Wow!Read more
Who are your up-and-coming leaders? And are they ready?
Highly functioning and successful organizations foster leaders at all levels. Yet – for typical companies – only 17% of leadership investments actually go toward the development of first- and second-level leaders, with the rest targeted exclusively at executives. By neglecting growth opportunities for their future leaders, organizations risk not only their ability to operate efficiently, but perhaps their competitive edge as well.Read more