HCI's Nine-to-Thrive HR Podcast

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002: Understanding the Employee Experience - Three Keys to Success

Podcast | Presented By: Jacob Morgan | Published: 9 hours ago

Smart leaders and organizations are increasingly focused on developing a comprehensive experience for their employees- from hire to retire. But what does this mean? How can companies start the process of building an employee-centric workplace? ...

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002: Understanding the Employee Experience - Three Keys to Success

Presented By: Jacob Morgan | Published: 9 hours ago

Smart leaders and organizations are increasingly focused on developing a comprehensive experience for their employees- from hire to retire. But what does this mean? How can companies start the process of building an employee-centric workplace? In our second Nine to Thrive HR: Deep Dive podcast, we hear from thought leader and author Jacob Morgan, whose new book The Employee Experience Advantage will be available on March 27, 2016. Jacob explores the three keys to success in building an employee experience and offers insight into why and how this shift is so critical for business performance today.

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Jacob Morgan

Author, The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization

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Asia On Track to Achieve Sustainable Diversity and Inclusion Programs

Podcast | Presented By: Florence Chan | Published: February 21, 2017

By raising awareness of key diversity and inclusion tools and efforts, companies can bring desired change to the heart of their work, Florence Chan tells HCI.

Asia On Track to Achieve Sustainable Diversity and Inclusion Programs

Presented By: Florence Chan | Published: February 21, 2017

Companies in Asia are coming together to learn the best practices of workplace diversity and inclusion, and to drive positive change for organizational culture. By raising awareness of key diversity and inclusion tools and efforts, companies can bring desired change to the heart of their work, Florence Chan tells HCI.

Chan is a senior manager for knowledge and development at Community Business and is set to speak at HCI’s 2017 Inclusive Diversity Conference.  Research of diversity and inclusion is relatively new in Asia, according to Chan. “The pickup is slow, but gradual in Asia’s business sectors,” Chan says. “The term is not understood and doesn’t resonate easily.”

In this podcast, she examines why companies should celebrate differences and individuality among various cultures, learn about key drivers of diversity and inclusion strategy, and make their teams more in tune with Asia’s local market.

Click Here to learn more about the 2017 Inclusive Diversity Conference

Presenters

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Florence Chan

Senior Manager, Strategic Programmes, Community Business

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From Top to Bottom: Fueling a Winning Organizations’ Strategic Agenda

Podcast | Presented By: Heide Abelli | Published: February 6, 2017

Where is your company going? Human resource teams likely know their strategic direction and company mission, but they might be putting gas in the wrong tank when it comes to arriving at their final destination – successful strategy ...

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From Top to Bottom: Fueling a Winning Organizations’ Strategic Agenda

Presented By: Heide Abelli | Published: February 6, 2017

Where is your company going? Human resource teams likely know their strategic direction and company mission, but they might be putting gas in the wrong tank when it comes to arriving at their final destination – successful strategy execution. 
Organizations spend big bucks on corporate training each year so that employees are equipped to perform their jobs and a pipeline is set up to gracefully guide a company through role changes. However, organizations mistakenly invest in the wrong areas, according to Heide Abelli, Skillsoft Vice President of Leadership and Business Skills. 
Instead of aligning training programs with the company’s strategic direction and including employees at every level of learning, Abelli says organizations exclusively look to top-level leaders to direct its strategies. 
Successful skills training is all about priorities. Strategic agendas are driven from the middle and lower organizational levels, so Abelli believes those workers should be among the first to learn new skills. 
Supported by research by Don Sull at MIT’s Sloan School, the lack of talent with proper skill sets is the top reason why companies don’t make the most of new opportunities. For example, Abelli says a healthcare organization facing significant cost pressure can link a strategic objective to a gap in skills by expediting service delivery processes and improving patient experience strategic priorities. 
“Without adequate training, they just aren’t equipped to connect the dots,” Abelli says. “Too many training initiatives rest on the idea assumption that one size fits all.”
To take the right route, an organization must fully understand its market, know how it stands out among competitors and how to protect its comprehensive advantages. 
“It’s about focus and making tradeoffs,” Abelli says. “What you choose to forego with respect to a training agenda is just as important as what you choose to emphasize."

Presenters

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Heide Abelli

VP, Product Management, Skillsoft

Underwriter

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001: Perfect Pitch - Finding Harmony Between HR and IT

Podcast | Presented By: Marcia Buzzella | Published: January 30, 2017
5

No partnership may be as contentious as the one between HR and IT – arguably two disciplines that address problems with very contrasting approaches. But have no fear – middle ground does exist! In our very first Nine to Thrive HR: ...

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001: Perfect Pitch - Finding Harmony Between HR and IT

Presented By: Marcia Buzzella | Published: January 30, 2017
5

No partnership may be as contentious as the one between HR and IT – arguably two disciplines that address problems with very contrasting approaches. But have no fear – middle ground does exist! In our very first Nine to Thrive HR: Deep Dive podcast, subject matter expert and testing service practice leader Dr. Marcia Buzzella shares her experience working in both HR and IT for the past decade. IT and HR bring different kinds of baggage to the table; recognizing that enables us to work together more effectively and drive more productive partnerships and build long-term, successful relationships.

Presenters

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Marcia Buzzella

Manager, Information Technologies
CSAA Insurance Group

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Humans v. Robots: Throwing Punches and Throwing in the Towel

Podcast | Presented By: John Sullivan | Published: January 17, 2017
5

Call in the referees – this is no amateur sport – we’re talking about jobs and the future of human resources (HR). As we move through the early days of 2017, HR managers begin a backbreaking battle between humans and robots, ...

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Humans v. Robots: Throwing Punches and Throwing in the Towel

Presented By: John Sullivan | Published: January 17, 2017
5

Call in the referees – this is no amateur sport – we’re talking about jobs and the future of human resources (HR). As we move through the early days of 2017, HR managers begin a backbreaking battle between humans and robots, and which hardworking contenders make the best employees.

In fact, internationally known HR thought-leader John Sullivan says human workers in Europe are physically destroying robots that are taking over jobs, boasting fresh skills and outperforming people. Robots come with a price tag and Return on Investment (ROI), but are they more desirable than humans who hold strikes, demand overtime and refuse to work in potentially dangerous conditions?

We have to plan for work, Sullivan says. People feel their jobs are in jeopardy and HR leaders are left with the challenge of transitioning from a human workforce to a staff that includes robots while alleviating anxiety among an organization’s talent. While new skills and recruitment approaches come into play, HR must keep current, valuable employees happy.

Human resource leaders must become more business savvy, according to Sullivan. When it comes to the future of HR, digital capabilities enable companies to know more about their workforce’s impact. It’s up to HR leaders to increase creativity, innovation and strategy, but who will become the new champion, and how will the company move through employment changes using best practices for the business and the people that produce success?

Click here to learn more about the 2017 Workforce Planning & People Analytics Conference.

Presenters

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Dr. John Sullivan

Professor of Management, Speaker, Author

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Connecting Analytics and Social Media: The People Analytics Journey at Walmart

Podcast | Presented By: Gustavo Canton | Published: December 16, 2016

How does the number one company on the Fortune 500 list use people analytics to make talent decisions? Gustavo Canton, Senior Director of Research, Global People Analytics at Walmart, Inc shares how the people analytics function was built at ...

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Connecting Analytics and Social Media: The People Analytics Journey at Walmart

Presented By: Gustavo Canton | Published: December 16, 2016

How does the number one company on the Fortune 500 list use people analytics to make talent decisions? Gustavo Canton, Senior Director of Research, Global People Analytics at Walmart, Inc shares how the people analytics function was built at Walmart. His function allows executives to make quick data-driven decisions and his team is continuously innovating especially around the ability to connect social media data for real-time insights into the associate experience.

Click Here to learn more about the 2017 Workforce Planning & People Analytics Conference

Presenters

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Gustavo Canton

People Strategy Lead, Global People, Walmart

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Disruptive Change: Do We Really Fear It?

Podcast | Presented By: Steven Hunt | Published: December 12, 2016

In this podcast, Dr. Steven Hunt of SAP shares what he believes is the real reason we assume people fear change. He also discusses the role disruptive technology should have in HR strategy, and why we shouldn't tolerate bad managers.

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Delivering Learning with Authenticity

Podcast | Presented By: Greg Ketchum | Published: December 9, 2016

Trying to create learning content from the ground up relies on a coordinated and collaborative effort. But more than that it requires a thoughtful strategy for engaging the learner. Listen as Dr. Greg Ketchum, frequent collaborator with HCI, ...

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Fostering Engagement Through Active Listening

Podcast | Presented By: David Zinger | Published: November 21, 2016

Are you a good listener? Listening skills are just as important in the business world as they are in our personal lives. David Zinger, expert on employee engagement, discusses his definition of engagement and explores how organizations must ...

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Podcast

Just a Bit about Microlearning

Podcast | Presented By: Sue Rodeman | Published: November 14, 2016

Sometimes in the rush to keep up with the latest trends the details may get lost in the shuffle. With microlearning there can be a push to make everything bite-sized and focused on video-based content. Luckily there are experts like Sue ...

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