November 2-3, 2015 | Los Angeles, CA

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Monday, November 2, 2015

7:00-3:45 PM


7:30-8:30 AM

Continental Breakfast

8:30-8:50 AM

HCI Chariman's Morning Remarks:

Welcome Remarks

Moderator's Opening Remarks:
Bill Craib, SVP, Enterprise Learning
8:50-9:00 AM

Thought Leadership Opening Remarks:

Conference Kickoff

Opening Remarks Presenter:
Ted Malley, Senior Vice President, Product Evangelism, Ceridan
9:00-10:00 AM
Keynote Presenter:
Marcus Buckingham, Founder of The Marcus Buckingham Company and author of StandOut 2.0: Assess Your Strengths, Find Your Edge, Win at Work
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Marcus Buckingham, New York Times bestselling author and a leader in global engagement research, reveals a radically new approach to engagement and performance. Shifting focus from the proven failure of top-down measures, he argues instead for providing real-time, reliable data to the person best equipped to act on it: the team leader. Marcus will expose why the systems of the past are broken beyond redemption, and point the way to a more powerful model that uses real-time, reliable and frequently gathered data to create high-performing and highly engaged teams. In addition, Marcus will discuss his latest findings on the first ever calibrated Global Engagement Index, created to track and develop engagement worldwide.


You will learn:

  • Why engagement and performance happen — or fail to happen — at the team leader level
  • What real-time, reliable data can do to drive positive business outcomes for your organization
  • What truly drives engagement worldwide and why a calibrated global index matters
10:00-10:45 AM
Keynote Presenter:
Thomas Wedell-Wedellsborg, Co-Author of "Innovation as Usual"
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Thomas Wedell-Wedellsborg, co-author of Innovation As Usual: How To Help Your People Bring Great Ideas To Life (Harvard Business Review Press, 2013), will discuss how leaders at all levels can become "innovation architects," creating an ecosystem within an organization in which their people can engage in key innovation behaviors as part of their daily work. Showing how to make innovation happen in a way that's both systemic and sustainable, Thomas will share how leaders can effectively guide their people in the "5 + 1 keystone behaviors" of innovation to embed creativity in the DNA of the workplace.


 You will learn:

  • How leaders can drive innovation in the daily business
  • How to motivate employees to innovate without extra resources
  • How to avoid the classical mistakes that novice innovation leaders make
10:45-11:30 AM

Morning Networking Break

11:30-12:00 PM
Maribel Hines, Vice President, Learning & Organization Development, Universal Music Group
Dr. Steven Stein, Clinical Psychologist and CEO, Multi-Health Systems (MHS)
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Understanding emotional intelligence is critical to developing leadership skills, enabling more

harmonious, productive relationships with teams and clients.  As leadership expectations increase,

leaders of today and tomorrow must develop new skills for success.  Self-awareness, empathy,

collaboration, stress management, and the ability to make critical decisions under pressure will

differentiate star performing leaders.

You will learn:

  • How Universal Music leverages the EQ-i 2.0® 360 Assessment tool to develop emotional
  • intelligence skills in high potential employees in their career development program, CONNECT!
  • Five guiding principles of successful career progression
  • Best practices for coaching future leaders
12:00-12:30 PM
Keynote Presenter:
Stephanie Kennedy, Senior Director, Global Talent Management and Acquisition, the Kellogg Company
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Developing and executing against a Talent Management Strategy can be challenging in the current dynamic business environment. Paying attention to and reacting to internal and external talent trends can be not only be difficult for HR, but just as challenging to ensure the business is able to gain insights and sponsor executing the Integrated Talent Management work.


At Kellogg, we’ve developed a process that both brings the business into the work with a cadence that ensures progress, allows for influence and direction setting, establishes sponsorship for change and aligns the Talent Strategy with the Business Strategy.


We will share our challenge and our solution, including how it has accelerated our Integrated Talent Management Strategy and Outcomes.


What you will learn:

  • How to put in place a simple global process partnering with the business
  • Prioritizing key strategies within your Integrated Talent Management work
  • How to keep the necessary actions from your Talent/Organizational Reviews off the shelf and into actions and results
  • Change management benefits
  • Build in continuous learning and best or “right” practices not only with HR, but with the business
  • Increase sponsorship for Talent Management work
12:30-1:30 PM


1:30-2:00 PM
Co-Keynote Presenters:
Carolyn Wilson, SVP Human Resources, The Walt Disney Studios
Garry Randall, SVP, HR, Consumer Products and Disney Interactive, The Walt Disney Company
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Join us as we share how Disney prepares its leaders for the future.  Lean how Disney uses state-of-the-art integrated talent processes that anticipate evolving business needs to better align talent with organizational goals.  Learn how we support our leaders in their current roles, develop them for future positions, and support the innovative and transformative entertainment experience Disney is known for around the world.  Understand how Disney identifies areas of need and why it involves all of its businesses and areas of HR in its integrated approach.


Examples of key integration include intense collaboration among senior leaders, a shared technology platform that connects employee profile data and compensation planning, and more!


You will learn:

  • The unique way HR at Disney is structured to develop and deliver cohesive talent processes across multiple business units
  • How Disney HR supports the groundwork for change
  • Key lessons learned
2:00-2:30 PM
Panel Moderator::
Christine Barnes, Senior Manager, Organization Development, Oracle
Alexandra Wiebke, Head² of Peer-to-Peer Learning, SAP
Fadel Chbihna, Senior Vice President, Customer Care at Fido Solutions and Rogers Communications
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Since 2005, the International Coach Federation (ICF) has celebrated outstanding organizational coaching initiatives through the International Prism Award program by honoring distinguished coaching programs that fulfill rigorous professional standards, address key strategic goals, shape company culture, and yield discernible and measureable positive impacts.


During this panel discussion, moderated by Christine Barnes, ACC, senior manager of organization development for Oracle, ICF’s 2015 International Prism Award honorees will speak candidly for the first time about their organizations’ coaching initiatives and the role they play in advancing a leadership development strategy, boosting performance, and nurturing and retaining top talent.


You will learn:

  • Why a growing number of organizations are turning to coaching as a preferred modality to increase engagement and minimize turnover.
  • How to position coaching to employees as an in-demand benefit, as opposed to a remedial intervention.
  • Suggested practices for evaluating and reporting the effectiveness of coaching initiatives.
  • How to move beyond simply “offering coaching” and build a systemic coaching culture that advances leadership development and supports your talent management strategy across the entire global enterprise.
2:30-3:15 PM

Networking Break

3:15-3:45 PM
Panel Presentation - Moderator::
Sheri Miller, Vice President, SkillSurvey
Arelis Correa, Director of Global Talent Acquisition & On-Boarding, Brown Forman
Jennifer Talley, Talent Acquisition Director, Dimension Data
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Managing global talent acquisition operations comes with a number of unique challenges. Not only are you responsible for working with hiring managers to identify and hire best-fit employees; you’re also focused on developing and retaining a productive workforce all while navigating differing national labor regulations.


In this panel session, global talent management leaders from Brown-Forman and Dimension Data will discuss their methods to source, recruit and retain a successful global team as well as their approach to gaining deeper candidate insight to make smarter decisions and ultimately meet their business objectives

You will learn:

  • How these organizations maintain a consistent hiring program while adhering to various international labor regulations
  • How Dimension Data created a consultative approach focusing on promoting an effective partnership between talent acquisition and hiring managers
  • How the talent acquisition team and Brown-Forman utilizes candidate insight to create onboarding and development strategies for new hires 
3:45-4:15 PM
Keynote Presenter:
Kate Mort, Director of Field Human Resources for Doctors Without Borders/Médecins Sans Frontières (MSF)
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In some 70 countries around the world, Doctors Without Borders/ Médecins Sans Frontières (MSF) saves lives by providing medical aid where it is needed most — in armed conflicts, epidemics, natural disasters, and other crisis situations. Many contexts call for a rapid response employing specialized medical and logistical help, but we also run longer-term projects designed to tackle health crises and support people who cannot otherwise access health care.


MSF relies on a highly dedicated and motivated workforce to provide medical services in some of the most complex contexts across the globe. From medical doctors and nurses, to logisticians and water sanitization specialists, we must recruit and retain specialized talent to accomplish our humanitarian mission. Our field staff is prepared to live and work under extremely difficult conditions, often in settings where safety and security are a very real concern, and they do so for only modest compensation. How does MSF recruit, develop and retain staff to accomplish our mission?


You will learn:

  • How to recruit for a flexible and truly global workforce
  • How to foster motivation and commitment for staff retention
  • How to utilize mobility for career development
  • The role of staff care practices to help staff manage an international career
4:15-5:30 PM

Networking Cocktail Party

Tuesday, November 3, 2015

7:00-2:15 PM


7:30-8:30 AM

Continental Breakfast

8:30-8:50 AM

Chairman’s Welcome Remarks

8:50-9:00 AM
Thoughtleadership Presenter:
Kevin Nakao, VP of Employee Engagement, TINYpulse
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Through its weekly pulse surveys sent to over 500 companies across the globe, TINYpulse receives real-time workplace insights on what drives employee engagement and what leads employees to walk out the door for good. In this presentation you'll learn the 3 timely trends driving employee engagement, including the #1 thing that employees love about their workplace and what employees really think about office perks. 

9:00-9:30 AM
Keynote Presenter:
John McCusker, Global Head of Talent Management, Bacardi
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We are the largest privately held spirits company in the world, producing and marketing internationally recognized spirits and wines. Bacardi was founded on February 4, 1862 in Santiago de Cuba, when Don Facundo Bacardí Massó revolutionized the spirits industry by creating the world's first light-bodied rum. Since then, our company has grown to include an impressive portfolio of more than 200 brands and labels, including BACARDÍ rum, the world’s best-selling and most-awarded rum, as well as the most awarded spirit in the world; GREY GOOSE vodka, DEWAR’S Blended Scotch whisky, BOMBAY SAPPHIRE gin, MARTINI vermouth and sparkling wines, CAZADORES 100% blue agave tequila, ERISTOFF vodka, and other leading and emerging brands including WILLIAM LAWSON’S®, and ST-GERMAIN®.

Founded 153 years ago, family-owned Bacardi employs over 5,000 people, manufactures its brands at 27 facilities and sells in more than 150 countries. Bacardi Limited refers to the Bacardi group of companies, including Bacardi International Limited with our global headquarters in Bermuda.


We have the ambition to make Bacardi Company the “Envy of the Industry” through our People, our Brands and our Performance.  We pride ourselves on holding ourselves and those around us to our Values of Trust, Passion, Caring and Excellence.  To unleash the potential of our 5000+ colleagues around the globe we need a compelling cocktail of engagement and development tools that help foster a culture of “Values-Based” performance.  Over the last few years we have listened to our people and learned from them about what’s working and how we can further improve, as a result we have course-corrected our plans to align our approach.


You will learn about:

  • How we define engagement at Bacardi
  • What we have done to get greater engagement
  • What are we doing to retain high levels of engagement
  • What are the lessons learned that we continue to work on
9:30-10:00 AM
Keynote Presenter:
Bill Huffaker, Ph.D., Global Director of Talent Management and Acquisition, General Motors
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Consider these facts:

  • By 2020, about 50% of all jobs will be short-term contracts, freelance work, and temporary assignments
  • The length of a career is already averaging 48 years; by 2020 it will be 50+ years
  • The average length of service at any one company for Millennials is currently 2.6 years


So…2.6 years per job, over 50+ years, plus temp assignments and contracts equates to 20-25 jobs over the course of a Millenial’s career.


Most organizations approach talent management under the false premise that star performers will stay with them for a long, storied career. However, the notion of a cradle to grave career in one or even a few companies is dead. This new reality suggests that we need to re-think and modernize our approach to talent management. During this session, we’ll discuss some provocative ideas and some actionable strategies you can easily utilize in your organization.


You will learn:

  • Whether identifying high-potential employees a waste of time
  • New ideas in thinking of talent pools across companies
  • How we crack the code on career development—a key driver of employee engagement and retention
10:00-10:45 AM

Morning Networking Break

10:45-11:15 AM
Keynote Co-Presenters:
Carla Lorek, Principal Consultant in the Organizational Effectiveness Center of Expertise, Xerox
Vicki Foley, A.C.C., Senior Vice President, Global Practice Leader, Leadership Development, Lee Hecht Harrison
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Engage employees, inspire exceptional performance, and help your talent reach their potential by supporting and holding managers accountable for effective, ongoing performance management. This presentation explores the results of a 2015 research study on performance management and manager accountability. Co-presenters will discuss how Xerox is transforming its one-dimensional performance management system into a holistic performance enablement mindset, promoting accountability through communication and change management tactics. This transformation was driven by Xerox’s desire to leverage technology and implement a simple rating system to inform development planning.

You will learn:

  • What performance management processes improve performance, engagement, and employee development
  • A global perspective on the impact of changing performance management systems
  • How to identify the organizational, managerial, and employee challenges that inhibit ongoing coaching and feedback
  • The best training techniques and tools to enable managers to be effective at coaching
  • How to hold managers accountable for the engagement, development, and retention of their employees
11:15-11:45 AM
Keynote Presenter:
Suzanne Martin, Executive Development, Google
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In this new, always on, globally connected, fast paced world how can you keep up with the demand to train and develop your talent? Who has time? Who has the answers? Where should you focus? Learn insights on how Google is experimenting with ways to answer these challenging L&D questions. What is the Google approach to learning? How do they support leaders?


You will learn about:

  • Strategies for empowering your own development
  • Ideas for creating a culture of learning
  • New ways to think about managing and leading in a global organization
11:45-12:15 PM
Keynote Presenter:
Karen Tate, Director, Global Organization Development, Quintiles
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Quintiles helps biopharma and other healthcare companies improve their probability of success by connecting insights from our deep scientific, therapeutic and analytics expertise with superior delivery for better outcomes. From advisory through operations, Quintiles is the world’s largest provider of product development and integrated healthcare services, including commercial and observational solutions. In 2014, the company reported sales of approximately $4.2 billion with more than 32,000 employees in approximately 100 countries. As highlighted in our strategic agenda, providing top-quality leadership development and empowering a high performing work force is essential to the Quintiles enterprise vision. 


The need to develop a group of successors for key leadership roles in Quintiles and build a leadership pipeline across Europe was identified in 2012. With executive sponsorship from the business, a leadership competency profile for the leadership roles was developed and select internal candidates participated in a thorough, robust, and objective “day in the life” assessment center against the profile to identify future potential candidates and specific individual development requirements. In our session, we will describe the objectives, activities, and successes of the assessment center in greater detail.


You will learn:

  • How competency profiles and assessment centers can be used to identify high performing leaders and future leaders who will empower and inspire global teams
  • How assessment centers are evaluating and preparing internal candidates for success in key leadership roles
  • How to use data to determine the development gaps of future leaders and how to leverage their strengths
12:15-1:15 PM


1:15-1:45 PM
Keynote Presenter:
Ron Oyston, Director of Human Resources - Global Pharmaceutical Development, AbbVie
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At AbbVie, we have the expertise of a proven pharmaceutical leader and the focus and passion of an entrepreneur and innovator. The result is something rare in health care today – a global biopharmaceutical company that has the ability to discover and advance innovative therapies and meet the health needs of people and societies around the globe.


When it comes to innovating, AbbVie starts with the patient. We draw on our deep expertise in some of the most difficult-to-treat diseases and on our understanding of the patient journey to identify opportunities to create better outcomes at every stage. This patient-centered approach to discovery and development ensures we remain focused on our goal of improving lives.


This concentration on the patient has led us to various parts of the globe to ensure access to different patient populations. Focusing on Egypt, we had to build an affiliate from ground up with complex capabilities, a coordinated culture and deadline for launch.  Working seamlessly across geographies and practice centers we were able to achieve all.


You will learn:

  • The best methodologies for bringing the Centre’s of Excellence together to support the direction of the business.
  • How to interpret the business strategy into an effective people strategy.
  • How to seek investment in the people plan.
1:45-2:15 PM
Keynote Presenter:
Neil Wilks, People Partner and US HR Director at Soundcloud
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SoundCloud, launched in 2008 by Alexander Ljung and Eric Wahlforss, is the leading audio platform that gives users unprecedented access to the world’s largest community of music & audio creators. With its continued ambition to unmute the web, SoundCloud allows everyone to discover original music & audio, connect with each other and share the sounds they hear. The service attracts more than 175 million unique monthly listeners, while content creators upload about 12 hours worth of audio every minute. Since 2008, the founders have scaled the organization to 300 SoundClouders as a platform to build for the future.

SoundCloud’s strategic ambition is to be a music streaming market leader by 2018. Our strongest belief is that great organizations (and people) build great products and that great products are the source of great businesses. We are continually investing in our organization to realize our business ambitions, so much so that our mission is “to build a world class healthy organization where purpose driven people do the best work of their lives”. Enabling a team of millennials to learn and grow at pace to meet the demands of the future is the core purpose of the SoundCloud People Team.

What you will learn:

  • How to build a career development framework for in a pre-profitable business
  • How to build an environment that thrills and engages the millennial generation
  • How a healthy organization can be measured and ROI tracked
2:15-2:45 PM

Closing Keynote Address:

A Mission with a Business

Keynote Presenter:
Jeremy Johnson, Co-Founder and CEO, Andela
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Research tells us that aptitude is evenly distributed across the human population, but experience tells us that opportunity is not. The starkest example of the disconnect between innate ability and opportunity can be found on the continent of Africa. With over 1 billion people, 60 percent of them under age 35, and more than 25 percent of them out of work in many places, it has the youngest, fastest-growing population on earth.  Africa will have more people joining the labor force over the next 20 years than the rest of the world combined. Simply put, the continent is home to the world's largest pool of untapped talent.


Meanwhile, there are five job openings for every software developer in the United States. By unlocking new global talent pipelines, we are creating a scalable platform to help close the global skills gap while investing in the world’s most underutilized resource: human capital. In the process, we are also ushering in a self-funding model of education with a special emphasis on training female developers. Instead of charging tuition, we pay our students (called Andela Fellows) to learn, financing their education through the client work they do upon completing their initial training.


During this session, we will discuss the explosive growth across Africa and how modern companies are leveraging this talent to transform their workforce.


You will learn:

  • Strategies for building your technical talent pipeline
  • Strategies for recruiting and retaining a global talent workforce
  • Strategies for meeting diversity and CSR objectives by tapping into global pools of human capital