It’s a global truth that technology has made us autonomous and connected at the same time. We’re information independent—able to access what we need, when we need it, on any device, mobile or otherwise. We’re now wired for instantaneous knowledge gratification on a 24x7 basis. Our self-directed efforts have cut out the middleman, allowing us to do everything from booking a vacation to buying a car to planning for retirement. At work, this self-service approach is changing the way we develop skills.