Nancy's consulting and coaching expertise has helped businesses identify competencies that will drive outstanding business and human capital performance. She assisted a New York-based health care firm identify and define leadership competencies that will be integrated into the business' performance management process. She also partnered with a major Cincinnati-based financial services firm to create and conduct competency-based behavioral interviews and role-plays as part of their succession and talent management processes.
Nancy’s learning and development specialties include leadership skills for new managers, business acumen and project management for non-technical practitioners, team fundamentals, and presentation and facilitation skills. She has developed and delivered customized leadership programs for global clients in Australia, Thailand, Malaysia, and the United Kingdom.
Before her consulting career, Nancy was Vice President, Training and Development for Thomson Learning, serving 12,000 global employees. She has executive-level experience in human resources, serving as Vice President of Human Resources for Delmar Publishers and Regional VP of Human Resources for International Thomson Publishing.
Certified in several 360º feedback programs, Myers-Briggs Type Indicator, and SHL's talent assessment and personality tests, Nancy is also a Professional Career Manager and helps clients through any phase of career transition. She is a senior faculty member of the Human Capital Institute and facilitates their Strategic Workforce Planning and Human Capital Management courses.
Nancy is a member of the American Society of Training and Development and the Society for Human Resource Management. She earned her bachelor’s degree (magna cum laude) in business administration and English from Hope College in Holland, Michigan and her MBA from New York Institute of Technology, graduating with distinction.