Efficiency and profitability are clearly critical to the survival of your business. In order to achieve optimal results, operational agility needs to permeate all parts of your organization. For HR leaders, this means applying the same culture and values that make a business thrive into the HR organization.
So how can you run HR like a successful business? Join this interactive session to discuss:
- What are the components of a true shared services delivery model?
- How can day-to-day processes and existing systems blend with the latest in case management, self-service and social technologies to create new efficiencies while improving satisfaction levels?
- How do you properly measure HR service delivery to chart actionable improvement – what key performance indicators are relevant, and how should you interpret them?
- Where do you begin – where is HR service delivery heading, and what are appropriate goals to aim for in the near and long term?
You will leave this panel discussion knowing how you can shift your HR organization towards agility – not only impacting the bottom line, but also enriching the employee experience.