Webcast Highlights:
- How the talent management philosophy is completely integrated with the business model for Southwest Airlines
- How this has created a culture of undeniable high engagement, performance and productivity
In an environment such as Southwest Airlines where employee engagement is inextricably linked to customer experience a central driver for sustained success is the presence of clearly articulated and well-defined expectations for their employees.
Beyond the imprinting of organizational values on the employee brand are the core elements necessary to meet the expectations set by leadership. The competencies and behaviors become the key to a roadmap for employee development, team dynamics and performance management.
This webcast will illustrate how the talent management philosophy is completely integrated with the business model for Southwest Airlines thereby creating a culture of undeniable high engagement, performance and productivity.
Certification Credits
