With engagement levels of employees at an all-time low, many organizations need to not only engage the minds of their teams - but also their hearts. Autonomy is often so accessible, yet overlooked. Autonomy provides people with the freedom to ...Read more
Examine how adopting a more intentional use of conversation in performance can push leaders to have the confidence to drive what is most critical for success - both personally and company-wide.
Daniel, a young manager, frequently finds himself frustrated that his team is not delivering projects on deadline. He doesn’t know how to fix it, and often uses a repertoire of different tactics to try to combat it. However, it seems that every time someone comes to him with a setback, he validates their reasoning. When asked about his approach, Daniel feels that he is being empathetic – a key trait for successful leaders. It wasn’t that long ago that Daniel was standing in their shoes.
When Daniel is listening to his team, he understands the reasoning behind their comments. There’s truth to the excuses. He finds himself saying things like “Oh, I know the budget isn’t where it should be”. Or “Oh, I understand we do have a lot of projects on the table.” His frustration lies in the fact that while the excuses keep coming, the results stay the same. Things aren’t getting done on time.