Organizations have long researched their customers' expectations to improve retention, build brand loyalty and improve the overall customer experience. Now, HR is doing the same with employees. It’s time to strengthen talent strategies and tools to meet the expectations of employees; from programs like career development, to how they transact and communicate with their employer/future employer and with their peers and managers. Additionally, mobile devices and social media have made it easier than ever for the workforce to leverage technology to explore job opportunities, build a talent profile and get noticed.
In this program, Jeff Haynes, HCM Transformation Leader at Oracle, will make the case as to what employee-centric HR can mean to your organization.
You will learn:
- The market conditions that have triggered the need for HR’s role to move from being a system of record to a system of engagement
- The contributing factors that significantly impact HR delivery and the employee experience
- How to leverage current trends to make better informed, talent-centric decisions
