Babar Khokhar is a senior manager of enterprise client data at Discover Financial Services. He is a customer experience and employee experience integrator and has built his career working in IT, Product, Sales and Finance. His range of experience has helped him understand that technology and business must exist in harmony for future growth and profitability. He has passion for making people lives better through a robust client 360 strategy.
Content Featuring Babar Khokhar
Discover PULSE partnered with West Monroe to optimize internal processes through CRM technology and streamline the change management process to improve both employee and customer experience. Hear from both organizations on how they were able to put employees at the center of this digital transformation to engage and enable Discover PULSE’s internal talent.