Dr. Backstrom has more than 20 years experience collaborating with leaders to enhance their effectiveness. She is experienced in leadership coaching, workshop facilitation, instructional design, meeting facilitation and problem resolution with both individuals and groups. She has worked in the for-profit, not-for-profit and public sector arenas for large and small organizations.
Heather has been coaching leaders to enhance their leadership capacity resulting in higher levels of performance, job satisfaction and personal fulfillment. She has also worked with groups to improve their effectiveness and cohesion. In addition, her extensive experience in human resources includes employee relations, employee development, strategic planning, recruitment and performance management.
She has worked in the fields of:
• Health care
• Not for profit
• Higher education
• Financial services
She is a Certified Personal Co-Active Coach through the Coaches Training Institute (CTI), and has earned several certifications including one in Coaching and Mentoring from California State University Long Beach. She also holds certifications from DDI and Achieve Global to train and develop managers in various leadership competencies. She is experienced in MBTI (Myers Briggs Type Indicator), TKI Conflict Modes, DiSC and the Six Thinking Hats System.
As an adjunct faculty member with the University of Redlands Heather teaches leadership and management courses in the undergraduate and graduate programs.
Heather holds a B.A. in Communications/Public Relations from the University of the Pacific, a M.S. in Human Resources Management/Development from Chapman University, and an Ed.D. in Organizational Leadership from Pepperdine University.
She is a member of the Professional Coaches and Mentors Association, International Coach Federation, and American Society of Training and Development.
Philosophically, she is a strong advocate of pursuing one’s passion and enjoys coaching others to reach theirs. She values having a career and personal life that are in balance and that intrinsically complement to each other.
She resides in the Los Angeles area and enjoys international travel, reading and physical exercise including hiking, Zumba and yoga.