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Explore HCI's collection of curated research, white papers, case studies and infographics on trending talent management topics.

ResearchResearch

2019 Talent Pulse Priorities

21 hours ago | Jenna Filipkowski | Human Capital Institute

This paper recaps the notable insights from our 2018 research reports, summarizes the key findings from our annual member survey, and highlights the talent management topic areas HCI will address next year.

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3 Ways HR Can Think Like a Marketer

December 13, 2018 | Purchasing Power | HCI

Marketers learned years ago that if you can figure out exactly what your customer wants, you establish your strategy, brand, product and communications to cater to your customers and accomplish results. Often, tactics that marketers use end up being adopted by HR a few years later. All year long, but especially during open enrollment time, there are lessons that HR can learn from marketing.

BlogBlog

Do You Need Feedback on Your Feedback?

December 12, 2018 | Jenna Filipkowski | HCI

In our most recent Talent Pulse report, we found that 29% of organizations are moving from an annual performance review to a continuous feedback approach. This is great news as supportive, nonevaluative, timely, and specific feedback helps people achieve their goals at work. Yet our research shows that we all can get better at giving, asking for, and acting on performance feedback.

BlogBlog

Leadership Lessons Learned from Hurricane Katrina

December 9, 2018 | Greg Ketchum | HCI

It was the fourth day since Hurricane Katrina had struck New Orleans, and as I walked out of the elevator in my 4-star French Quarter hotel I was met by a scene that stopped me dead in my tracks: the lobby was completely empty, and the front doors were chained and padlocked. Just the night before, there had been so many sweaty, desperate people in that lobby that I could hardly get through the crowd. Now, just eight hours later, I was the only person left in the entire hotel. I had been abandoned.

BlogBlog

The Fix for Employee Engagement? Work From Within and Win Engagement “From the Heart”

December 7, 2018 | Scott Rigby | motivationWorks

When you think of typical approaches to engagement, what do you think of? Most strategies presented to me consist of external inducements: things like cash bonuses, reward and recognition systems, and one-off manager trainings that have been around for decades. Organizations have simply spent too much time thinking of ways to externally influence employees into doing what they desire and too little time tapping into the natural drivers of engagement. We need to let go of our transactional approach to engagement and instead focus on a more authentic, employee-centered approach.

ToolTool

How to Ask for Feedback

November 28, 2018 | Human Capital Institute (HCI)

Feedback is information about our efforts toward a goal. It is personal, but ultimately it is data to use.

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ToolTool

How to Give Feedback: Style

November 28, 2018 | Human Capital Institute (HCI)

Content and delivery are important parts of effective feedback. Use this questionnaire to assess the way you give feedback to others.

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ToolTool

How to Give Feedback: Techniques

November 28, 2018 | Human Capital Institute (HCI)

For feedback to be effective, one or more of the following would occur next: coaching, expectation setting, action planning, and reflecting.

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ToolTool

How to Receive Feedback

November 28, 2018 | Human Capital Institute (HCI)

To help build a feedback culture at your organization, use these five steps for receiving and responding to feedback.

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ResearchResearch

Talent Pulse 5.4 - How am I Doing? Strategies for Continuous Feedback

November 27, 2018 | Jenna Filipkowski | Human Capital Institute

This Talent Pulse report focuses on how performance feedback is circulated throughout organizations. HCI believes that feedback is fundamental to the performance management process. HR professionals must work to increase feedback-seeking ...

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BlogBlog

Steal this People Analytics Leader Job Description!

November 19, 2018 | Lexy Martin | Visier

You need the right People Analytics Leader in order to build an effective and strategic people analytics function. This person is the key evangelist and visionary for data-driven decision making, and ensures the use of people analytics always delivers values to the business.

BlogBlog

Using the Right Recognition Strategy to Drive Culture

November 15, 2018 | HighGround | HCI

According to research by LinkedIn, 70% of U.S. employees wouldn’t work at a leading company if it meant they had to tolerate a bad workplace culture. It should come as no surprise then that creating a positive organizational culture is a high-priority initiative for HR leaders today. There are a few reasons why.

BlogBlog

5 Ways to Make Workforce Planning More Agile

November 12, 2018 | Workday | HCI

While there is no proverbial silver bullet to your organization’s talent woes, a rigorous, adaptive approach to strategic workforce planning will go a long way to ensuring you have the talent you need to deliver on business strategy.

BlogBlog

Social Intelligence Can’t Be Automated

November 7, 2018 | TRACOM Group | HCI

We keep doing things the same way. We keep treating customers the same way, but why? Once you learn to recognize those biases, you can learn to mitigate them by making really simple changes in your behavior.

Social intelligence is our differentiator from artificial intelligence. It’s how we better ourselves as leaders, as team members, and most importantly -- as humans.

BlogBlog

Turn Your Reference-Checking Woes into Successes

November 6, 2018 | SkillSurvey | HCI

It’s the season for fall apple picking and it’s the time when hiring kicks into high gear. But even if your organization is facing a bushel of open requisitions, you might want to think again before you bypass a critical step in the hiring process – a detailed reference check.

White PaperWhite Paper

Social Intelligence

November 6, 2018 | TRACOM Group

While it’s true that the world is constantly evolving, there are moments in history when massive transformations occur – the shift from hunter/gatherer communities to the agrarian age, the industrial revolution followed by the ...

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BlogBlog

Diversity and Inclusion: An Economic, Social, and Workforce Imperative

November 5, 2018 | Tamara Phillips & Frank Dobbin | HCI

Despite growing awareness, recognition, and investment in diversity and inclusion initiatives, massive disparities in job opportunities persist among various demographic groups. And, despite the growing diversity of the global workforce, leadership levels of most companies look strikingly similar to the white male dominated leadership teams of the past.