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Explore HCI's collection of curated research, white papers, case studies and infographics on trending talent management topics.


Social Intelligence Can’t Be Automated

November 7, 2018 | TRACOM Group | HCI

We keep doing things the same way. We keep treating customers the same way, but why? Once you learn to recognize those biases, you can learn to mitigate them by making really simple changes in your behavior.

Social intelligence is our differentiator from artificial intelligence. It’s how we better ourselves as leaders, as team members, and most importantly -- as humans.


Turn Your Reference-Checking Woes into Successes

November 6, 2018 | SkillSurvey | HCI

It’s the season for fall apple picking and it’s the time when hiring kicks into high gear. But even if your organization is facing a bushel of open requisitions, you might want to think again before you bypass a critical step in the hiring process – a detailed reference check.

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Social Intelligence

November 6, 2018 | TRACOM Group

While it’s true that the world is constantly evolving, there are moments in history when massive transformations occur – the shift from hunter/gatherer communities to the agrarian age, the industrial revolution followed by the ...

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Diversity and Inclusion: An Economic, Social, and Workforce Imperative

November 5, 2018 | Tamara Phillips & Frank Dobbin | HCI

Despite growing awareness, recognition, and investment in diversity and inclusion initiatives, massive disparities in job opportunities persist among various demographic groups. And, despite the growing diversity of the global workforce, leadership levels of most companies look strikingly similar to the white male dominated leadership teams of the past.


Developing People Analytics Capabilities

October 29, 2018 | Human Capital Institute

Most HR teams already gather a wide assortment of data from headcounts, to retention rates, performance, and engagement measures. But people analytics is more than just a collection of numbers. It’s a process that begins by identifying and ...

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The Three Pillars of a Fulfilling Life (at Work and at Home)

October 25, 2018 | motivationWorks | HCI

If you’re like most people, you aren’t fully engaged at work. Not in the way you’d love to be. Maybe you feel like you’re just given orders from above. Perhaps you can’t see the value in what you do. Maybe you feel stagnated in your professional growth. Or most of your co-workers are jerks. Or perhaps you’re ready to shout, “All of the above!” It’s tragic that these kinds of problems are so common. You deserve better.


#StorytellingTuesday: Knowing your work matters -- that alone deserves a headline

October 22, 2018 | Holly Pennebaker | HCI

Even when the refresh is for the best, and it means taking your career to the next level – the one you’ve been working toward -- there’s an eerie level of awkwardness, vulnerability and excitement that comes with being the new kid. Nothing makes the first days or weeks at a new gig sweeter than realizing that what you do at work has a role in how successful the company is overall. It’s important to know what you do at work actually matters.


The Compensation Disconnect

October 22, 2018 | SAP America

The Compensation Disconnect: The gap between what organizations expect, do, and achieve when it comes to compensation decisions and communications.

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The Peloton Model of Social Performance Management

October 21, 2018 | SAP America

People work in groups. Who we work with has a major impact on our performance. Yet most traditional performance management systems focus on individuals without considering how their performance is affected by other people. It is time to break ...

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Managing the Next Generation of Compensation Strategies

October 21, 2018 | SAP America

Compensation practices are starting to go through a major transformation. This transformation is driven by the need to more effectively engage employees. It is enabled by flexible cloud technology solutions that allow companies to rethink ...

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Recognition Does Not Yield True Results, Right? Wrong.

October 18, 2018 | Gregg Lederman | Reward Gateway

American workers are disengaged. But you already know that. You’ve probably seen Gallup’s perennially popular stat that only about one-third of workers are engaged. And so you’d think that with the billions companies have spent on engagement efforts, the needle would have moved more.

And yet … We’re experiencing an engagement crisis in which a great majority of employees are not as motivated or committed as they could be. As they should be.


How to Execute OKRs and CFRs for Team Growth

October 18, 2018 | Zorian Rotenberg | Atiim

OKRs alone are not enough! The OKR goal-setting methodology requires its logical adjunct, CFRs (Conversations, Feedback, and Recognition), to provide the continuous performance management element needed to drive results.


How to Ask for Feedback #IWantToKnow

October 14, 2018 | Jenna Filipkowski | HCI

Since he was born almost three years ago, our son has looked to faces for cues. Almost instantaneously, inside his little, blonde head he looked up at us and wondered: Is this safe or unsafe? How should I interpret this situation? How am I doing? As parents, it is a subtle balance between giving too much feedback that can overwhelm and control, and too little feedback, which can contribute to uncertainty and doubt.


The Role of Technology in Driving a Winning Culture

October 11, 2018 | Fraser Marlow | HCI

In the past, a smart business strategy separated the winners from the losers. But not anymore. Today, the best culture wins. Top Workplaces leaders recognize this, and they leverage it as a competitive advantage. How do they do it? More and more, they’re relying on a new technology to create an environment that gets results.