Creating Real Leadership Accountability at Blue Cross Blue Shield of North Carolina


Leaders in all organizations are struggling to effectively lead in times of gut-wrenching change.  This especially true of organizations grappling with changes driven by Health Care Reform.  The way forward is to ensure that leaders at all levels take personal accountability to leading change and stepping up to their leadership obligations
This session will share the BCBSNC story in how they worked to strengthen leadership accountability and build a strong community of leaders. 
You will learn:

  • How to ensure leaders at all levels make the deliberate decision to lead transformation change
  • How to set clear leadership expectations within the organization to drive greater leader commitment and accountability
  • How to create a strong community of leaders that fosters enhanced collaboration, innovation and a united front
  • The framework to building leadership accountability
  • Why you need to bring leaders together to build community
  • Strategies to sustain momentum and impact over the long term


Adri Maisonet-Morales

Vice President of Enterprise Learning & Development at Blue Cross Blue Shield of North Carolina

Vince Molinaro, Ph.D.

Global Managing Director, Lee Hecht Harrison and New York Times Best Selling Author