Use Data and Behavioral Insights to Design an Unbiased Organization


Behavioral economics has documented how we all bring a bundle of biases to our everyday decision making, not least in how we see and evaluate others. Decades of research on cognitive biases have revealed that our minds are amazingly difficult to change.
Smart antibias design can change the way that we run any organization. It may not free our minds from prejudice, but it can make our biases less influential and help us to make our major institutions more inclusive and productive.
Smart design allows a way out of this thicket of biases, especially in recruitment and performance management. Using predictive analytics can fundamentally change how we evaluate candidates in hiring, promotion and performance appraisals, substantially decreasing the role that unconscious bias plays.
In this presentation, you will learn:

  • Why businesses should care about creating a bias-free workplace
  • How to design procedures that will level the playing field for all
  • How smart organizations have collected, tracked, and analyzed data to identify and make necessary institutional adjustments


Iris Bohnet

Professor of Economics, Harvard University, and author of “What Works”