What Makes a Great Workforce Plan?


A dichotomy in workforce planning is approaching – a major difference in the skills, qualities and outlook of those who are succeeding in strategic workforce planning compared to those focusing on (and succeeding in) headcount planning. Strategic workforce planners focus on scenario planning, forecasting capability growth and decline, deeply understanding the business, and environment scanning, where operational workforce planners include data collation in their top three activities. In this session, Daniel Goldberg and Sharon Heckel will discuss how to create, maintain and most importantly execute a workforce plan that is right for the organization's needs and how to collect meaningful and usable data.

Presented by

Daniel Goldberg

Director of Workforce Planning, Kaiser Permanente

Sharon Heckel

Vice President of Organizational Effectiveness, Kaiser Foundation Hospital Inc