Workplace Frustration: How to Beat Engagement’s Worst Enemy

Agenda

Did you know that a silent killer is lurking in your company?  We’re talking about workplace frustration, which can undermine the energy, enthusiasm, and performance of your best talent.  There are a lot of frustrated people in today’s organizations – nearly 20% based on our research.  We’re not referring to the demotivated or turned off population, but rather, employees who are aligned with strategic objectives and enthusiastic about making a difference — they’re engaged! — but, held back by jobs that don’t suit them or work environments that get in their way.  From a motivational perspective, managers have these employees right where they want them, but from a productivity standpoint, the organization is missing out.
 
In a real sense, workplace frustration is the “enemy” of engagement, and the problem is all too often overlooked. Today’s employee feedback programs commonly fail to highlight issues related to the supportiveness of work environments, and frustrated employees are often reluctant to voice their concerns in other ways.  As a result, many suffer in silence. What can business leaders, HR teams, and managers do to overcome this hidden barrier and unleash the full potential of their people?
 
You will learn:
 

  • What workplace frustration is and the negative consequences it has on individuals and organizations
  • How to diagnose workplace frustration and its root causes within your team
  • Effective strategies and actions to promote higher levels of employee enablement
  • How enabling your people to succeed can help your organization take better advantage of motivation levels

Presenters

Mark Royal

Senior Principal, Korn Ferry Hay Group

Dan Friedland

Director, Workforce Intelligence at Oracle