Build a Culture of Coaching to Drive Organizational Results
Conventional thinking about coaching assumes that managers and leaders, by virtue of being promoted to a leadership role, automatically know how to coach their direct reports.
Yet HCI finds that managers have a difficult time conducting regular and honest feedback conversations with their direct reports, often using coaching as a punishment to poor performance rather than a proactive tool for development.
Through a holistic organizational approach to coaching, leaders and managers can support employees at all levels in growing their skills, enhancing their value, and reaching their professional goals which ultimately has a positive impact on both engagement and productivity.
The rise of the millennial workforce, a new vision for performance management, and the demise of command-and-control leadership have illuminated the need for a new model for driving engagement and development. The answer, according to HCI’s research, is the adoption of a culture that views coaching as a positive growth and development activity that is no longer about reversing insufficient performance. Building a culture of coaching involves accessibility for all employees — including those outside the leadership ranks, open communication, common understanding of the value of a coach approach, and shared accountability to ensure long-term organizational impact.
Business leaders seeking sustained employee engagement and performance have identified that the competencies and behaviors of coaching are more critical than ever before. Strategic HR professionals play a critical role in communicating, building capacity, and establishing the infrastructure to support managers’ ability to leverage coaching skills to drive learning, engagement, performance, and improved business results.
Making the transition requires both a deep understanding of how coaching can be integrated into today’s employee-enable workplaces, effectively leveraged by managers and leaders to improve the functioning of their employees and teams, and a framework for how to establish a successful coaching program across a variety of modalities and employee populations.
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HCI’s newly-developed Coaching-Centered Enterprise Certification is the only program of its kind. It is a must for those who are looking for deeper engagement, better business results, and an organizational culture aligned to address today’s evolving and complex landscape. You will receive:
- A model that guides the implementation of a sustainable coaching culture.
- Innovative ideas, stories, and processes that illustrate coaching’s ability to improve engagement and performance.
- A systematic framework and toolkit for establishing an internal coaching program.
- Tools, templates, and diagnostics that support capability-building among your manager and leader population.
- A roadmap for organizational buy-in and sustainable implementation across all stakeholders and populations.
- Approaches for measuring and communicating the business impact of a systemic coaching culture.
Learn from leading organizations like NASA, Nike, Mayo Clinic, and T-Mobile; change your mindset about what coaching is and can do; and leverage our complete playbook to get you there.