2011 HCI Human Capital Summit

Molly Anderson is Director of Talent, Deloitte Services LP and co-author of the best-seller The Corporate Lattice: Achieving High Performance in the Changing World of Work (Harvard Business Review Press, 2010). The Corporate LatticeTM model provides a strategic, flexible and scalable approach to the realities of today’s workforce and workplace. (See www.thecorporatelattice.com to learn more.)

As a leader in Deloitte’s Talent organization, Molly directs a strategic initiative to transform leadership development and succession─a core element of Deloitte University, a $300 million investment in the development of Deloitte’s talent. Previously, Molly led the implementation of Mass Career Customization® across Deloitte’s 45,000-person organization, significantly increasing career-life satisfaction, retention and engagement.

Molly has extensive management consulting experience implementing transformational change through the integration of technology, process design and people. She is an authority on organizational effectiveness, human resources strategy, and learning and development.

Molly is a frequent speaker and writer on talent topics. Her articles have appeared in leading publications such as Bloomberg Businessweek, CNBC, Leadership Excellence and The Conversation at Harvard Business Review and she recently appeared on First Business TV.

Molly earned her M.B.A. from the Stanford Graduate School of Business and her undergraduate degree in Government from Harvard University. She lives in Northern California with her husband and two children.

Ed Boswell is the leader of PwC's U.S. Advisory People and Change
practice, where he is responsible for leading a team of practitioners
helping clients deal with critical human resource issues such as
leadership development, succession planning, talent management,
organizational design, change management and HR Transformation.

Prior to joining PwC, Mr. Boswell served as president and chief executive
officer of The Forum Corporation where he advised senior executive teams
involved in major organizational transformation initiatives. Prior to
joining Forum in 1989, Mr. Boswell led sales and service teams and also
served as an organizational consultant for Human Systems.

Mr. Boswell is a recognized leader in the field of performance improvement
and is a frequent speaker on issues relating to leadership and
organizational performance. He is co-author of Strategic Speed: Mobilize
People, Accelerate Execution (Harvard Business Press, June 2010).

Mr. Boswell earned a Bachelor’s degree in psychology from the University
of Texas at Austin. Additionally, he earned a Master’s degree and a Ph.D.
in psychology, as well as The Wharton School Certificate in Business
Administration, all from the University of Pennsylvania. He has also
received a President's Award from DuPont Mexico.

Michael Burchell, Ed.D. is Vice President, Global Business Development at the Great Place to Work® Institute, Inc. A member of the corporate team, Michael oversees business development of multinational clients across the affiliate network, and supports affiliate growth and development world-wide. Previously, Michael led consulting services for the Institute in the US. Michael received his doctorate from the University of Massachusetts Amherst. Michael’s address is in Washington, DC, but he lives in seat 3D on flights to various destinations around the globe.

The nation’s 24th Secretary of Labor and the first Asian American woman appointed to a president’s cabinet in US history, speaker Elaine Chao is an influential public figure who has made a positive difference in the lives of America’s workforce. After arriving in the United States at the age of eight speaking no English, Elaine Chao’s experience transitioning to a new country inspired her to dedicate her life to ensuring that workers have the opportunity to build better lives for themselves and their families.

Under her leadership, the US Department of Labor achieved record results in protecting the health, safety, wage, and retirement security of the nation's workforce. As the first Secretary of Labor in the 21st century, Elaine L. Chao increased focus on improving the competitiveness of America’s workforce. She was a key participant in the U.S-China Strategic Economic Dialogue, the Cabinet to Cabinet forum established by the presidents of the two nations. She also led the US Delegation to the Closing Ceremony of the Beijing Olympics in 2008.

As president and CEO of United Way of America, she restored public trust and confidence in one of our country’s largest institutions of private charitable giving after it had been tainted by controversy. As director of the Peace Corps, she established the first programs in the Baltic nations and the newly independent states of the former Soviet Union. Her government service also includes serving as deputy secretary at the US Department of Transportation, the number two official in a department of over 110,000 people and a budget of over $30 billion.

A banker with Citicorp and Bank of America prior to her government service, she received an MBA from the Harvard Business School and an economics degree from Mt. Holyoke College. She is the recipient of 31 honorary doctorate degrees. Currently, she is a Distinguished Fellow in a Washington think tank and a FOX News contributor. Her website is: www.ElaineLChao.com.

Michelle Crockett, Talent Manager at Leggett & Platt, Incorporated, manages the talent acquisition process through recruiting, sourcing, candidate evaluation, interviewing, and extension of offers to high caliber talent for the company. To build and maintain a pipeline of qualified talent, Michelle’s sourcing techniques include: networking, direct sourcing, social network recruiting, professional associations, advertising, research, and employee referrals. Prior to Leggett & Platt, Michelle was Executive Director of Barceda Families, a non-profit child abuse prevention organization that serves nine counties in Southwest Missouri. At Barceda Families she was responsible for organizational management, financial controls and human resource responsibilities. Before joining Barceda Families, Michelle was a teacher for 10 years in the Lamar R-1 School District. She currently serves on the Barton County Economic Development Corporation where she is charged with creating jobs and expanding current businesses in Barton County. Michelle formerly served on the Lamar School Board and was an active Rotarian. She has a BS in Education and is currently pursuing an MBA.

Bernadette Finken has more than 13 years experience in software design, implementation, and support. Throughout her software career, she has worked as an implementation consultant, implementation project manager, sales consultant and product manager. A BA graduate of Franciscan University in Steubenville, OH, Finken has regularily consulting with clients on implementation strategy, methodology, and tips and tricks to getting the most out of your integrated talent management solution.

From 2002-2007, Finken worked as a Talent Management Product Manager, assisting Lawson build an integrated Talent Managment solution from the ground-up. She is currently Director of Human Capital Management Product Management for Lawson, where she is responsible for leading the product management team responsible for Lawson’s Talent Management, Human Resource Management, and Workforce Management solutions.

Coined by CNN as “the female Jerry McGuire,” Molly has worked with hundreds of Major League Baseball stars, NBA coaches, PGA and LPGA golfers, NCAA basketball, football coaches and media personalities, including John Smoltz, Mark DeRosa, Ernie Johnson, Jr., Joe Theisman, Roger Staubach and many more.

In 1996, Molly joined CSE, an Atlanta-based sports and entertainment company. She rose to President of Client Representation and for fifteen years, Molly led a strategic growth process that expanded the client representation division and created golf, college coaching and NFL coaching divisions within the company. With a tireless commitment to her clients and exceptional business acumen, Molly increased the company's client base from 40 to over 250 household-name professional athletes and coaches. In addition, she expanded the company’s athlete portfolio into the representation of top new media talent, creating significant gains in both revenue and scope of service. Molly was an integral part of the executive team who spearheaded the strategic growth of the companies businesses.

In 2008, she authored "Your Dream Job Game Plan - Five Tools for Becoming Your Own Career Agent," a tactical guide to building and managing relationships in the business world. John Wiley & Sons Inc. has purchased her much sought after second book, currently titled, “The Business of The Best,” in which Molly shares her formula to maximize human capital for companies and for individuals worldwide. The book is scheduled to be released in the fall of 2011.

Molly is a captivating public speaker and has been featured extensively in the media including appearances on TV, radio and podcast interviews such as CNN, Atlanta Journal and Constitution, Sports Illustrated, ESPN, USA Today, The Washington Post, Fox 5, WSB, Good Day Atlanta, 790 The Zone, Better World Books, to name a few.

In addition, Molly is on the Children's Healthcare of Atlanta board and a member of the Atlanta Downtown Rotary and is also a member of the Young Presidents’ Organization (YPO). Molly is married to Fred Fletcher and is the mother of three daughters, including a set of twins.

Brett Gerard leads The RightThing's business development effort and is instrumental in guiding the company's aggressive growth strategy and corporate development activities. Brett has more than a decade of experience in establishing HRO client relationships, conducting research and analysis of service provider practices, managing client portfolio expansion, directing growth strategies and executing revenue enhancement plans.Prior to coming to The RightThing, Brett held RPO and HRO leadership positions at TPI, Korn/Ferry international Futurestep, Inc., and Hewitt Associates.Brett is an internationally recognized and highly regarded human resource outsourcing consultant who has structured some of the largest and most complex global RPO relationships in the industry.Brett holds a Bachelor of Arts degree in Government & Politics from George Mason University.

Aileen Gronewold, Staff Vice President of Human Capital, directs a newly-created talent management group at Leggett & Platt, Incorporated, a 125+ year old diversified manufacturing company headquartered in Carthage, MO. Aileen was instrumental in developing and launching the talent management initiative, which represents a significant culture change in this largely decentralized global company. With careful attention to change management and internal marketing, the company is taking a phased approach to adopting talent management processes, focusing first on talent acquisition and performance management, while setting the stage for leadership development and succession planning. Aileen’s 14-year tenure at Leggett & Platt includes extensive experience in executive compensation, securities law, and corporate governance prior to her role in talent management.

She holds a BA in English and Communications, with a minor in Business, and also has earned the Certified Equity Professional (CEP), Master Human Capital Strategist (MHCS), and Strategic Workforce Planning (SWP) designations. Prior to joining Leggett & Platt, Aileen and her husband served as houseparents at a children’s home for several years. She currently serves on the school board of College Heights Christian School.

A leader in the HR technology space, Troy currently is overseeing the integration and design of CDW’s various systems including and upgrade to PeopleSoft (9.1) and the Taleo Talent platform including Recruiting, Performance, Succession, Learning (Learn.com), Development and Compensation. Troy has presented at the Oracle HCM User Group most recently in June, 2010 around using systems to not only drive the talent management process but also the talent discussion. He collaborated on both presentations that were delivered by CDW at the Taleo World 2010 user conference in Chicago. He was a key member of the CDW team that was nominated for Taleo’s Innovation award in 2010. With 7 years of experience in the HR Technology space focusing around Talent Management, he is often looked to for advice and guidance when it comes to the selection and deployment of various Talent Systems.

Brian Hults is a former Novartis Pharmaceuticals and Coca-Cola executive with significant experience in global human resources, executive capability building and strategic workforce planning.

Currently, Brian leads Newell Rubbermaid’s Global Organizational and People Development function. In this role, Brian has a wide variety of responsibilities, from developing the company’s succession plans for the Board of Directors to directing major organizational change initiatives such as the company’s marketing, sales and operational transformation initiatives. Most recently, Brian is credited with implementing a sales and operations planning initiative that contributed to a $224 million reduction in inventory and a 33 percent increase in cash generation for the company during 2009.

Brian joined Newell Rubbermaid in 2005 as Group Vice President of Human Resources for the company’s Global Office Products segment. In partnership with the segment President, he led a turnaround of the business that helped achieve nine consecutive quarters of double-digit operating income growth.

Prior to joining Newell, Brian was responsible for the turnaround of corporate human resources, global staffing, labor relations, and HR shared services at Novartis Pharmaceutical in Basel, Switzerland. He also led the turnaround of human resources for the Coca-Cola Company’s $5 billion business in the Asia-Pacific region. There, he fostered quality HR practices across the region, implemented a proactive workforce planning model and led HR for the $890 million Korean bottler acquisition. Brian also led a 33 percent workforce rationalization initiative on-time, ahead of budget while enabling the business to exceed its financial targets that year.

Earlier in his career, Brian was responsible for HR for the $3 billion Global Farm Equipment business at Case Corporation (formerly JI Case). There, in partnership with the business president, he co-led the development of a new go-to-market approach that resulted in a 27 percent lift in top line sales and 40 percent reduction in fixed cost. Also at Case, he held a variety of positions of increasing responsibility including Plant HR Manager, Corporate HR Manager and HR Manager for global R&D, while also serving on the team that managed a successful initial public offering exceeding parent company expectations.

Brian began his career with Frito-Lay, Inc. (a PepsiCo division) in Dallas, working in Management and Organizational Development.

He has a B.A. in general psychology from the University of California, San Diego, an M.A. and Ph.D in Industrial/Organizational Psychology from Michigan State University and a Master of Management from the Kellogg School of Business at Northwestern University. Brian lives in Atlanta with his wife of over 20 years and three children.

Leah Johnson is a Managing Director of the Corporate Leadership Council. She leads the Executive Education arm of the Council and has ongoing responsibility for presenting and discussing CLC’s research findings at national meetings and running the Corporate Leadership Council’s worldwide webinar series.

Ms. Johnson began her career with the company’s financial services division in 1992. In 1993 she moved to the United Kingdom where she co-founded and managed the company's European operations for nearly four years. Since 1997 she has worked exclusively with the Corporate Leadership Council and has been a member of the Leadership Development, Performance Management, Succession Management, Employee Engagement, High-Potential Management, Attracting and Retaining Critical Talent Segments, HR Business Partner, Creating Talent Champions, EVP, Leadership and Organization Redesign research teams.

She has led over 300 national and international meetings and hosted more than 600 webinars for CLC members.

Ms. Johnson received a B.A. with Honors in English and Economics from the College of William and Mary and an M.B.A. from the Darden Business School at the University of Virginia. She resides in Louisville, Kentucky with her two daughters.

Robert F. Kennedy, Jr.'s reputation as a resolute defender of the environment stems from a litany of successful legal actions. Mr. Kennedy was named one of Time magazine's “Heroes for the Planet” for his success helping Riverkeeper lead the fight to restore the Hudson River. The group's achievement helped spawn more than 130 Waterkeeper organizations across the globe.

Mr. Kennedy serves as Chief Prosecuting Attorney for the Hudson Riverkeeper and President of Waterkeeper Alliance. He is also a Clinical Professor and Supervising Attorney at Pace University School of Law’s Environmental Litigation Clinic and is co-host of Ring of Fire on Air America Radio. Earlier in his career he served as Assistant District Attorney in New York City. He has worked on several political campaigns including the presidential campaigns of Edward M. Kennedy in 1980, Al Gore in 2000 and John Kerry in 2004.

He has worked on environmental issues across the Americas and has assisted several indigenous tribes in Latin America and Canada in successfully negotiating treaties protecting traditional homelands. He is credited with leading the fight to protect New York City's water supply. The New York City watershed agreement, which he negotiated on behalf of environmentalists and New York City watershed consumers, is regarded as an international model in stakeholder consensus negotiations and sustainable development. He helped lead the fight to turn back the anti-environmental legislation during the 104th Congress.

Among Mr. Kennedy's published books are the New York Times’ bestseller Crimes Against Nature (2004), St. Francis of Assisi: A Life of Joy (2005), The Riverkeepers (1997), and Judge Frank M. Johnson, Jr: A Biography (1977). His articles have appeared in The New York Times, The Washington Post, Los Angeles Times, The Wall Street Journal, Newsweek, Rolling Stone, Atlantic Monthly, Esquire, The Nation, Outside Magazine, The Village Voice, and many other publications. His award winning articles have been included in anthologies of America’s Best Crime Writing, Best Political Writing and Best Science Writing.

Mr. Kennedy is a graduate of Harvard University. He studied at the London School of Economics and received his law degree from the University of Virginia Law School. Following graduation he attended Pace University School of Law, where he was awarded a Masters Degree in Environmental Law.
He is a licensed master falconer, and as often as possible he pursues a life-long enthusiasm for white-water paddling. He has organized and led several expeditions in Canada and Latin America, including first descents on three little known rivers in Peru, Colombia, and Venezuela.

Melissa Marroso advises customers on the strategic alignment and link to innovation objectives from knowledge sharing programs, learning initiatives and collaborative ways of working. She has worked across the federal government and commercial organizations advising organizations on the integration and adoption of social computing, crowd-sourcing, communities, innovation programs, strategic communications, mobile work, social media and collaboration environments. She has guided clients in the education, healthcare, defense, oil and gas and intelligence communities on the use, integration and adoption of new web2.0 technologies. She is a web2.0 ‘evangelist’, an avid user and speaker on the use and application of social computing for business.

J. Craig Mundy has responsibility for the organization’s strategic direction for Human
Resources (HR) and Communications. Mundy’s expertise rests in developing best-in class
global HR and Communications organizations in diversified global and vertical
markets.
His experience runs deep in applying HR and human capital strategies to drive measurable business outcomes including profitable growth, increased productivity and
global market expansion in Asia, Eastern Europe, Latin America and the Middle East.
Mundy has strong experience in strategic planning, change management, leadership
development, talent solutions, labor relations, conflict and crisis resolution, training and organizational development, and operational excellence.

Karl-Heinz Oehler serves as Vice President, Global Talent Management for the Hertz Corporation. His responsibilities include talent acquisition, succession and high potential management, performance and career management, organizational learning, organization development and design, human capital measurement, and HR due diligence and post merger integration.

Karl-Heinz has over 30 years of extensive experience in developing both global human resources and organizational development strategies in a multicultural business context. He also has deep expertise in organization effectiveness, mergers and acquisitions, change management programs and program measurement.

Karl-Heinz is a popular speaker on HR and talent management topics. Previous speaker engagements include Osney Media, Jacob Fleming, Towers Perrin, Teneo Events, Marcus Evans, Leadership Forum, Key Media (Singapore), Symposium Events, IATA Airport, and IMD.

Prior to joining Hertz. Karl-Heinz led Global Human Resources and Organization Development for the international division of The Reynolds and Reynolds Company. Previously, he worked for SITA (Société Internationale de Télécommunications Aéronautiques) where he held various vice president positions. Before then, he created and managed the Geneva branch of Personnel Decisions International, a global OD consulting firm. Previously Karl-Heinz worked for 15 years in senior positions in human resources, organization development, and marketing & sales with Texas Instruments.

A German national, Karl-Heinz holds a Masters Degree in Social Psychology and a Masters Degree in Economics both from the University of Düsseldorf. He is a member of the Association of Psychological Types. He is also a certified organizational auditor of the European Foundation for Quality Management (EFQM). Karl-Heinz is based in Zurich, Switzerland, having previously lived and worked in Korea, Singapore, the United States, Finland, Sweden, France, and Germany.

Dan Pink is author of FREE AGENT NATION, the provocative and acclaimed Washington Post bestseller about the growing ranks of people who work for themselves. Dan's latest book, A WHOLE NEW MIND (Riverhead Books), is about the six essential aptitudes white-collar workers must master in an outsourced, automated, upside down world. Dan is a Contributing Editor at Wired. His articles and essays have also appeared in Fast Company, The New York Times, Harvard Business Review, Salon, Slate, and other publications. He received a B.A., with honors in linguistics, from Northwestern University, where he was elected to Phi Beta Kappa, and a J.D. from Yale Law School. To his lasting joy, he has never practiced law.

Tess Reinhard is an accomplished leader with demonstrated success driving change within complex organizations. She delivers results by collaborating with key stakeholders to produce and implement systems, processes and initiatives in the areas of talent management, leadership development, and organizational effectiveness. She has proven experience in operations management, front line service delivery and consulting. Practice areas include learning and development, succession, leadership and talent management processes, and change management.
She is currently the Sr. Director of Organizational Capability at CDW Corporation in Vernon Hills, Illinois. In that role she manages both the organizational development and learning and development functions. The Organizational Capability Team is a critical factor in the success of most initiatives for CDW as the company continues to position itself in the marketplace.
As a former Director of Executive Development at Motorola, drove organizational renewal by working with corporate leadership to design and implement executive and related support elements for major change initiatives. Earlier, as the Director of the Motorola University Midwest Region, Tess set the strategy and led operations for the region, providing learning development to five of the major business units at Motorola. Other roles at Motorola included Manager of Operations, Consultant for Motorola University, and Manager of Professional Development.
Prior to working at Motorola, Tess has worked in a variety of functions, including work as a consultant, a college instructor, and a freelance writer. She has also published work from many educational publishing houses, such as Scott, Foresman & Co, Holt, Rinehart & Winston, and Ginn & Co.
Tess recently completed her Doctoral Degree in Adult and Higher Learning with an Organizational Development Focus from Northern Illinois University. The title of her thesis is Change Leadership during Turbulent Times. Tess also holds a Masters Degree from Northern Illinois University, and a Bachelors Degree from the University of Wisconsin.

Doug Rippey is the Global Practice Leader of Workforce Planning for Futurestep Consulting, a Korn/Ferry company. In this role Mr. Rippey leads the workforce planning practice, driving the strategic direction for the practice through development of global workforce planning solutions, thought leadership and global service delivery methodologies .
 
Mr. Rippey is an accomplished talent management consultant with 20 years of experience in the space. He has deep experience in all facets of the workforce planning life cycle, including workforce analytics and metrics, projections of talent needs, business demand planning, external labor market forecasting, talent gap identification, scenario modeling for cost optimization and talent strategies.
 
Additionally, Mr. Rippey has technical and functional knowledge of other areas of talent management, including talent acquisition, on boarding, performance and succession.

Michael Sato started RMS in 1993 after working in both the public and private sectors in various human relations roles. His company is dedicated to addressing the needs of organizations’ dilemmas with timely and practical solutions. His style is to actively involve the executives and/or boards in a “closed loop” system of problem identification, solution, implementation and follow-up on key measures – thus ensuring success of the engagement.

His career in the business arena includes executive level positions in HR and Organizational Development & Learning positions spanning over 20 years. In the arena of HR, he has held executive positions and lead HR Departments as the VP of HR for two start-up companies; Scheduling.com, and Logictier. He has held senior management positions for premier companies such as: Yahoo, Apple Computer, IBM, ROLM, Solectron and Silicon Storage Technologies.

In the capacity as an Organizational Development and Learning executive, he held the positions of Sr. Director of Global Yahoo!Versity and Corporate Director of Global Solectron University. In those positions, he created the Corporation’s overall development strategies, the Learning & Development Department and implemented a variety of management and employee programs using a variety of learning methods for over 60 global locations.

As an external Principal Consultant, he has worked with key executives for such companies as; VeriSign, Sun Microsystems, Apple/IBM Alliance, Apple Computer, Security-Pacific Bank, Synopsys, Epson, National Semiconductor and Turin Networks. These varied assignments included work in areas of; organization redesign, executive coaching & position assimilation (First 90 Days), key management and team workshops, training design & delivery, comprehensive performance management programs as well as business meeting facilitation for key executives and their teams.

In the arena of Public Institutional consulting, he has worked with a Community College District, High School and Elementary School Districts on various engagements including educational and the District’s: Vision, Mission, Values, Goals alignment and Board & Administration Effectiveness. His clients have included: Southwestern Community College, East Side Union High School District, Oxnard Elementary School District and Oak Grove Elementary School District. Additionally, he has worked with The Tech Museum Board of Directors in San Jose, California.

Michael has an M.S. Degree in Behavioral Psychology from San Jose State University and has completed Post-Graduate Certificate Programs in: Strategic HR Planning from Michigan State University and Advanced HR and Organization Development from Columbia University. He is a Certified Master Trainer for Achieve Global and a Certified Trainer for: Center for Creative Leadership, Paradigm Learning and Blessing-White Corporations. He is also a licensed Educational Psychologist, licensed Marriage & Family Therapist, a certified Community College Instructor, certified Student Personnel Worker and certified Community College Counselor.

Heidi Spirgi is President and co-founder of Knowledge Infusion, a strategic consulting organization that works collaboratively with clients to help them achieve true business results from technology solutions that manage and drive the workforce. As one of the foremost thought leaders in leveraging technology to transform talent management processes, Heidi is responsible for Knowledge Infusion global services and service delivery. The innovative and business-results focused services have grown the firm into the recognized leader in delivering talent management services to over 300 global clients, and has attracted the industry’s best thought leaders, analysts, and senior consultants in the fields of HR, talent acquisition, talent management, workforce analytics, and emerging technologies.

Heidi has over 10 years of experience in HR and talent management, including leadership roles in verticals for financial services, manufacturing and retail industries, and launching performance and learning products at PeopleSoft. In addition, Heidi has worked globally as Senior HRMS Business Analyst for Seagate Technology and Swiss Bank Corporation in Zurich.

Heidi frequently authors thought leadership articles and speaks at conferences on the topic of learning and development trends and talent management strategies and technologies. She is an active member of ASTD, IHRIM, and eLearning Guild and holds a Bachelor of Arts from the University of Michigan and a Masters from UCLA.

Stephanie Trotter began her career with GSK over 21 years ago. She began as a sales representative, promoting GSK’s premier respiratory products. Stephanie held numerous positions, including Chief of Staff for the VP of Sales, Business Operations Manager, Advanced Training Manager, and First Line leader. When she was a Regional Vice President in Michigan, she quickly learned how important strategic thinking, resource prioritization and, execution are to leading in a complex, changing business environment. Stephanie infuses her insight and experiences from her broad business background, along with her masters in Organizational Dynamics from the University of Pennsylvania, into leadership development at GSK. She transverses all leadership topics, from strategic thinking to coaching and developing others. Her personal lessons in leadership enable her to have a full appreciation of what leaders need to develop, integrating the business acumen with leadership skills.