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2017 HCInnovation@Work Conference

Creating an Engaging Employee Experience from Hire to Retire

October 24-26, 2017 | Scottsdale, AZ

Please note that the times reflected in this agenda are listed in the time-zone where the event takes place.
For this event, the time-zone is Mountain Time Zone.

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Tuesday, October 24, 2017

11:00-5:00 PM

Registration

1:00-2:30 PM

Workshop

2:30-3:00 PM

Break

3:00-4:30 PM

Workshop

6:00-7:00 PM

Welcome Cocktail Party

Wednesday, October 25, 2017

7:00-4:30 PM

Registration

7:30-8:30 AM

Breakfast

8:30-8:50 AM

Chairman's Welcome Remarks

Conference Chairperson:
Bill Craib, Senior Vice President of Enterprise Learning, Human Capital Institute (HCI)
8:50-9:00 AM

Opening Remarks

9:00-10:00 AM
Presenter:
Dan Pink, Author of 5 provocative books including #1 NY Times bestseller, "Drive: The Surprising Truth About What Motivates Us"
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We all know that timing is everything, but too often we consider timing out of our control – a matter of intuition, circumstance, and luck. In his provocative and entertaining presentation, Daniel Pink, New York Times bestselling author of Drive and A Whole New Mind, will change your mind – and change your practices along with it.

Pink will show that timing is actually a science, one that HR executives can use to transform the employee experience. Drawing on a rich body of research from his upcoming book, Pink will examine the many “when” questions that organizations confront.  He’ll show why employee performance sinks at certain times of the day – and how to better match what people do with when they do it. He’ll look at exciting new science showing the power of breaks – and why lunch (not breakfast) might be the most important meal of the day. He’ll explore why midpoints – of projects and careers – sometimes fire us up and other times bring us down. And he’ll examine how group timing affects both organizational outcomes and employee satisfaction – including what amateur singers and Mumbai lunch deliverers can teach us about working in synchrony.  You’ll leave with a fresh perspective on your work and an array of practical tips to put those ideas into action.

10:00-10:40 AM

Morning Networking Break

10:40-11:15 AM
Presenter:
Angela Heyroth, Managing Director, Employee Experience, Learning & Development at Charles Schwab
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The best development programs create an experience, and experiences don’t just happen – they must be masterfully architected.  Hear how Angela Heyroth has positioned Charles Schwab’s firm-wide learning programs into architected experiences that connect to hearts and minds, drive engagement, acceleratme growth, and maximize potential.  She’ll showcase how thinking holistically across the employee lifecycle, collaborating strategically cross-firm,  and connecting the programs with key signature elements, ultimately builds transformative experiences.  You’ll understand how her team thoughtfully plans, designs, constructs, and actively manages blended experiences ranging from onboarding and culture assimilation to career development and then on to leader and executive development.  Since the world’s best architectural feats are often viewed as cultural touchstones, Angela will help you begin readying to move beyond stand-alone programs to your own architected masterpieces!

You will learn:

  • How to design a great employee development experience that engages across the employee lifecycle
  • Who to consider aligning with and best practices for connecting core partners across the firm
  • What strengths and competencies are needed in professionals who build complex employee programs
11:30-11:40 AM

Room Change

11:40-12:15 PM

Concurrent Session

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Rewards and recognition is something that seems simple in theory, but in practice, it requires commitment, consistency and transparency from the leaders to be impactful. In this session, we will discuss how to create an effective rewards and recognition program built on the solid foundation of your organization’s core values. We will discuss the relationship between rewards and recognition—noting that while they are not the same, they are also not mutually exclusive. Finally, we will delve into the complex nature of a thorough recognition program, explaining the three tiers of recognition and why each one is essential to efficacy. With each of these components, we will provide real-life, actionable suggestions for improving rewards and recognition in your organization.

You will learn:

  • How to leverage your core values in building an impactful rewards and recognition program
  • How to implement recognition at the individual, team, and company levels
  • How to differentiate between rewards and recognition
HCI Think Tanks:

ENGAGE with Mindfulness

Facilitator:
Gayle Van Gils, Author of HAPPIER AT WORK: The Power of Love to Transform the WorkplaceGayle Van Gils, Author of HAPPIER AT WORK: The Power of Love to Transform the Workplace
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Using the acronym ENGAGE, we will explore the many benefits that will accrue in a Mindful Workplace.  We will explore how simple mindfulness practices can help energize, focus, expand and enrich both the employee experience and the company culture.

The six elements in ENGAGE which will be presented are:

  • Energize
  • Notice
  • Grow
  • Act
  • Give
  • Enjoy

In these roundtable sessions, we will explore how these results address current problems you may be addressing, and how you could bring these benefits your workplace and employees.

You will learn:

  • Mindfulness techniques that can disrupt distraction and increase attention and focus
  • How mindfulness can energize your workforce and enhance flow experiences
  • Mindful practices to enhance communication, collaboration and inclusivity
12:15-1:10 PM

Lunch

1:45-2:30 PM
Presenter:
David Rock, Ph.D., CEO and Founder, NeuroLeadership Institute
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Leaders at all levels are being required to learn more than ever, in less time, and with increasing demands on their attention. In this environment, we need real breakthroughs in our capacity to learn and embed new behaviors at scale. 

Insights from neuroscience about the nature of memory and what makes learning stick are unlocking fresh ways to transform learning and change initiatives.  
Join Dr. David Rock (Director, NeuroLeadership Institute) for a deep dive into this research, including a comprehensive look at The AGES Model™, which details the four conditions necessary for optimal learning. Participants will come away with a science-based perspective on learning and energizing insights for how to create experiences that inspire lasting behavior change.

You will learn:

  • The real science behind learning and behavior change
  • How to maximize learning while respecting human needs
  • How to promote a growth mindset and encourage a culture of continuous learning
3:10-3:45 PM

Concurrent Session

3:45-3:55 PM

Room Change

3:55-4:30 PM

Concurrent Session

4:30-4:40 PM

Room Change

5:30-6:30 PM

Networking Cocktail Reception

Thursday, October 26, 2017

7:00-4:30 PM

Registration

7:30-8:30 AM

Breakfast

8:30-8:50 AM

Chairman's Welcome Remarks

8:50-9:00 AM

Opening Remarks

9:00-9:45 AM

Keynote

Presenter:
Garry O. Ridge, President and Chief Executive Officer, WD-40
9:45-10:25 AM

Morning Networking Break

11:00-11:35 AM
Presenter:
Paul W. Davies, Employee Experience Leader, GE
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GE’s approach to employee experience enables people to achieve the best work of their lives through thoughtfully curated moments that matter. In this session, Paul will discuss how GE is focusing on the Employee Experience by focusing on those that moments that matter to their ~290,000 employees around the world. He will touch on the role culture, tools & technology, and the physical work space play in the overall experience and how the use of people analytics is delivering productivity to the business.

11:35-11:45 AM

Room Change

11:45-12:20 PM

Concurrent Session

12:20-1:15 PM

Lunch

1:50-1:55 PM

5 Minute Stretch