Implementing a New Business Model That Creates Customer Stickiness

November 6, 2017 | Reed Deshler | AlignOrg Solutions
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Businesses work hard to create and market products and services that solve customer problems and fill customer needs. But, what creates the kind of customer loyalty that brands like Amazon or Apple enjoy? What is it that makes us repeatedly choose one company over another? What choices can organizations make that will lead to customer “stickiness”?