Tracy Riazzi

Director Operations, Customer Services Development

In her role as Director Operations at Automotive Management Service, Inc. (AMSI), Mrs. Riazzi is responsible for the implementation of standards set forth by the manufacturer to provide the highest customer service experience within each brand.  As part of an executive team, Tracy oversees the sales, service and customer retention to increase annual revenues to new levels.

Prior to her current role, Tracy ran her own company—Riazzi Public Relations—where she partnered with clients such as Lexus, Ferrari, Maserati, Marriott, IBM, Motorola, Nokia, Verizon, MLB, NFL, PGA, USTA, American Express, and Citigroup.
Her business resume includes:  Worldwide Director of Business Development for Targus Group International, the leading global supplier of mobile computing and Executive Manager of Sales at AuthenTec, an encryption technology company where she managed the Asia-Pacific region.
 
Tracy began her career with McCaw Cellular Communications, Inc. (d.b.a. Cellular One) where she rose to the position of Director of Development.  She attended the Global Leadership Program at Duke University, and she serves on several committees both professionally and personally.