Use People Analytics to Improve Leadership Outcomes


In Shell, we know that leadership drives employee engagement, and in turn, engagement drives individual, organizational, and safety performance. Because of this clear link between leadership, engagement, and performance, we want to ensure that our leaders are receiving the development and support they need to drive business value. We used people analytics to identify the likelihood of strong and weak leaders repeating their behaviors and used this evidence-based approach to create a business case for change. In this session, you will learn:

  • How leadership and engagement are linked to performance in Shell
  • The analytics used to help identify leaders who could benefit from support
  • How we made the business case for the project
  • How this research has been applied to leadership development


Sue Lam

HR Diagnostics Manager, Shell