UPS Delivers Optimal Candidate Experience with Social and Mobile Recruiting

Agenda

In an improving economy with a finite labor pool of potential candidates, how do you develop/maintain competitive advantage to ensure you meet your firm's hiring objectives? What new technologies would you leverage? What strategies would you deploy?
 
UPS needed to support its own plans for growth, while at the same time compete against other small, medium and large-sized companies that were growing their organizations, too. UPS turned to mobile and social to drive the extra hires they needed. The company’s recruiting strategy successfully met its "Just-In-Time" hiring needs for high-volume and hard-to-fill positions. In 2013 and 2014, UPS drove more tracked hires from its mobile and social channels than any other recruiting source.
 
UPS, recent winner of the 2013 Workforce Optimas Gold Award for Recruiting, communicates with qualified candidates where the candidates are most comfortable (in mobile and social) and provides those candidates with an easy-to-use, integrated and mobile-friendly platform to streamline gathering information about the UPS employment experience, intuitively search for relevant  jobs, easily apply and quickly complete the application process. Learn how UPS effectively integrates social media, its UPSjobs mobile-friendly career website (built with TalentBrew), and its applicant tracking system from initial attraction all the way through to hire, to optimize the candidate experience and drive just-in-time qualified tracked hires.
 
You will learn:

  • How to leverage social and mobile recruiting strategies to offer a superior candidate experience.
  • How to effectively integrate social media, mobile friendly care websites and applicant tracking systems from initial attraction through to hire, to optimize the candidate experience.
  • How to identify best practices and actionable tips for providing candidates with an easy-to-use, integrated and mobile-friendly platform to streamline gathering information about their organization’s employment experience, intuitively search for relevant jobs, easily apply and quickly complete the application process.

Presenter

Tammy Caldwell

Director of Talent Acquisition, UPS