2018 Workforce Planning and People Analytics Conference

Podcasts for this Year's Conference

PodcastPodcastRestricted to Corporate Members

Measuring Sentiment: Behaviors Shed Current, Future Light On Employee Performance

December 4, 2017 | Beth Giglio

What do customer behavior and employee performance have in common? They both can be seen through the same lens, and when analyzed, inform organizational management of how things are going when it comes to company culture, employee development, and engagement. From there, companies can design tools to synthesize insights and understand what works, and what doesn’t.