In order to implement and sustain the changes needed to adapt to evolving needs, decision-makers generally agree that clinical and managerial teams must develop greater ability to carry out improvement or innovation projects in their ...Read more
The performance of Canada’s primary healthcare (PHC) system lags behind that of other industrialized countries. Well-targeted investments in PHC can improve the health of individuals and populations, which can in turn ...Read more
With so many people drinking from the Twitter fire hose, it's no wonder that some people have suggested that it can replace the soon-to-be defunct Google Reader. But that vision is based on the mistaken idea that Twitter, at its ...
For as long as I’ve been in HR, hiring and retaining talent has been the number one concern of business pros. This tells me that having a “near flawless” recruiting process is essential.
Today’s infographic from ...
Just after noon on a Wednesday in November, Adam Grant wrapped up a lecture at the Wharton School and headed toward his office, a six-minute speed walk away. Several students trailed him, as often happens; at conferences, Grant attracts something ...Read more
If you've had a bad experience with an operational improvement effort (like Six Sigma or Business Reengineering), or if you haven't given it much attention lately, you should take a fresh look. Many companies and executives have ...
Human beings are social by nature. And why shouldn’t the software that people use at work support that inherent social inclination? It can – if it is intrinsic in the way that they actually work.
To date, many ...
You are holding your weekly team leadership meeting. You are discussing with your direct reports how to handle the project delays that have caused the team to miss its quarterly numbers. You know that Ted — one of your direct reports ...Read more
Every day humanity adds approximately 2.5 quintillion bytes of data to our collective store of knowledge. Looking over this treasure trove, scientists, financiers, and business leaders are justifiably giddy about the potential of Big ...Read more
There's a growing appreciation among executives that the returns from big data are real indeed. But that doesn't make moving forward any easier. The investment, both in dollars and management commitment, can be large. CIOs ...Read more
Yesterday I took a fairly easy shot at everyone's favorite communication whipping boy, email, comparing the typical send/receive ratios of email to SMS, which continues to be the most engaging two-way communication medium. Today I want to ...Read more
SOON after landing a job at a Manhattan law firm nearly 20 years ago, Sara Horowitz was shocked to discover that it planned to treat her not as an employee, but as an independent contractor.Read more
Every human resource executive is well aware of the problems related to reference checking - the seemingly interminable phone tag, the equivocal responses, the difficulty comparing the references coming from different referrers of different ...Read more
Economists, CEOs and thought leaders have recognized that we are in a different time, space and context than companies in the Industrial and even Knowledge Ages. In the 21st Century, success is based on the ability to innovate, be creative, ...Read more
Have you ever wondered why organizations tolerate dysfunctional leaders? The answer is dysfunction is so prevalent it’s often not even recognized as problematic. Many corporations just desire leaders to go along and get along more than they ...Read more
AT an office party in 2005, one of my colleagues asked my then husband what I did on weekends. She knew me as someone with great intensity and energy. “Does she kayak, go rock climbing and then run a half marathon?” she joked. No, he ...Read more
If James Humes was correct when he asserted that "Every time you speak, you are auditioning
for leadership,” then every conversation presents an opportunity to either advance or
regress your leadership.