People and process management challenges remain constant for HR, incurring high costs. Add a continuing tough economic climate and HR has no choice but to continue to drive efficiency and effectiveness from its HR Service Delivery model.
Join Scott Bolman, Principal, Mercer, who will describe the continued evolution of the next generation HR service delivery model. While no two service delivery models will ever be exactly the same, we will explore the trends we are seeing, including the changing role of the Business Partner, the expansion of Shared Services, and the new mandates for COEs. In addition, we will explore how the new model engages and fully supports line managers.