11:05am-11:40am EDT Connecting Managers with Feedback
Managers especially influence company culture and employee experience. We can draw a straight line from high management quality to higher performing employees, which leads to higher customer satisfaction.
A manager can make or break an employee’s experience at their company and the role of a manager is more important now than ever before. Employees demand and expect leaders that inspire, invest in their careers, give them feedback and engage them in two-way conversations.
In this session, you will learn:
- How Michelin is approaching management quality and creating an environment that fosters employee engagement
- Ways for managers and employees to structure feedback processes that work for your company, and using that feedback to focus on meaningful development
- How to create space where people feel comfortable giving and receiving feedback