Dr. Trish
Learning and Leadership Strategist, Educator, & Executive Coach
Nashville Electric Service

10:40 am

10:40am-11:25am Elevating the Employee Experience

General Session

92% of Employers Worldwide SAID THE employee experience WILL BE A PRIORITY OVER THE NEXT 3 YEARS according to a study by Willis Towers Watson. Elevating the Employee Experience is an employee-centric way of thinking and takes into consideration how employees see, hear, believe, and feel about all parts of their work life. Join Doc Holliday as she explores what it takes to shift mindsets, reimagine workplace culture, and increase the likelihood of better talent sustainability through an effective onboarding practice that captures the heads and hearts of new employees and employees who have been promoted.

In this session, you will learn:

  • Explore the mission critical elements that have to be in place from the job posting to the retirement party
  • Discover what is important at every stage as employees learn, do, see, and feel during their employment
  • Learn how the employee experience is directly related to customer satisfaction