Employee Experience Design (EED) Certification

Engage Your People

NEW COURSE

Build Better Workplaces—By Design

Disconnected initiatives, surface-level perks, and fairness fatigue can all take a toll on your employees. Organizations can’t afford to treat the employee experience as an afterthought anymore. When employee experience efforts aren’t aligned with business goals, they can’t deliver the engagement, retention, and performance your organization needs to thrive.

It doesn’t have to be that way. When employee experience is aligned with your organization’s goals, it moves beyond one-off efforts and becomes a meaningful driver of strategic outcomes. Rather than focusing on engagement scores or culture-building, this certification repositions employee experience as a measurable business discipline, teaching you how to shape purposeful, data-informed experiences across the entire employee lifecycle.

During this hands-on, four-week, cohort-style course, you will be immersed in a highly interactive learning experience unlike anything HCI has offered before. You will meet weekly with your cohort and HCI faculty in 90-minute sessions, then complete self-paced modules in between. This unique format allows you to collaborate with your peers and learn at a time that works best for you. Through real-world examples, case studies, and design lab sessions, you’ll develop the strategic mindset and expertise to treat employee experience as a powerful, measurable business strategy that’s rooted in purpose, designed with intention, and built to last.

What You'll Learn

Discover

Understand what employees are experiencing today through listening, journey mapping, and culture audits

Align

Ensure leadership behaviors, policies, and culture reinforce desired experiences

Activate

Build and execute a measurable employee experience strategy that drives outcomes

Sustain

Build structures, measurement, and communication to keep employee experience improvements going

Want to learn more about the Employee Experience Design certification program?

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What to Expect

A structured learning journey with a blend of live virtual sessions, peer collaboration, and self-paced content over four weeks

Mondays | Oct. 13 - Nov. 3 | 2:00 PM - 3:30 PM

Mondays | Nov. 10 - Dec. 8 (no session on Nov. 24) | 2:00 PM - 3:30 PM

Tuesdays | Jan. 13 - Feb. 3 | 2:00 PM - 3:30 PM

Interactive design labs for applying design thinking to real organizational challenges
Finish your HCI program with a guidebook, access to additional videos and research, and a set of skills that you can use on the job immediately
Access log-in information, certification materials (participant guide and toolkit), and the exam in your MyHCI profile
Chat and interact with faculty and peers via Zoom
Earn your HCI certification by attending all the sessions and completing all classwork
Renew your HCI certification every three years by obtaining 60 credits
Attend this certification program and earn recertification credits

The Employee Experience Design certification program is ideal for HR teams and can be delivered in-house, virtually or in person. For in-person, in-house programs we offer a standard 2-day "intensive" option.