Cancellation/Refund Policy:

Due to the nature of live events, including accommodation planning and state-, federal-, and venue-mandated capacity limitations — full refunds are not offered. However, we do offer the following: 

  • Participants who cancel 30 days or more prior to the event are eligible for a credit or refund, less a $50 cancellation fee. The credit will be valid for up to 90 days from date of cancellation.
  • Participants who cancel 30 to 10 days prior to the event are not eligible for refunds but are eligible for payment transfer (credit) to another Simplify Compliance event, less a $50 cancellation fee. The credit will be valid for up to 90 days from date of cancellation.
  • Participants who cancel less than 10 days prior to the event will be considered “no shows” and will not be eligible for refunds.
  • Participants who do not cancel and do not attend are liable for the full registration fee.

Submit your cancellation to HCI in writing via email prior to the start of your training. Please send the request to support@hci.org.